Player Rating: 9.3 / 10
Editor's Verdict: Mansion Casino is a truly famous online gaming venue. As well as great games, and customer support, it also offers an unwavering devotion to security and licensing
Software / Games: 10/10
Bonus Offers: 10/10
Banking / Cash-outs: 9/10
Security & Licensing: 10/10
Customer Support: 9/10
A huge array of supported languages and regions make it a truly worldwide casino. Visit: www.mansioncasino.com
Playtech, Pragmatic Play, Redtiger, Ntent, Blueprint, Microgaming, Eyecon, Skywind, Softbet, Quick Spin
- 1900+ games to play for free or real money
- Excellent customer support
- Wonderful banking options for making deposits
- Big progressive jackpots - some are over $1 million
- Great for penny slot players, but also one of the very best online casinos for high rollers.
Our summary verdict
If you are looking for a high quality online casino, which has world-class ustomer support, then it's almost impossible to beat Jackpot City.
We love the depth and variety of the games - they offer a huge number of video slots (every type you can imagine), bonus slots, classic slots, and even old-fashioned fruit machines.
We are also impressed by the generous bonuses which are really good if you are playing the jackpot games.
· Your first cash-out might take some time, due to anti-fraud and identity checks.
- Large wins must be cashed-out over time, instead of in one lump sum.
- No USA players, and no longer accept UK players
Afghanistan, Antigua and Barbuda, Australia, Austria, Belgium, Belarus, Bolivia, Bosnia-Herzegovina, Bulgaria, Burundi, Cambodia, Central African Rep, China, Colombia, Congo, Croatia, Cyprus, Czech Republic, Ecuador, Egypt, Eritrea, Estonia, Ethiopia, France, Gaza Strip, Germany, Greece, Guatemala ,Guinea Bissau, Haiti, Hong Kong, Hungary, Iran, Iraq, Israel, Lao People's Democratic Republic, Liberia, Libya, Lithuania, Macau, Myanmar, Netherlands, Netherlands Antilles, Nicaragua, North Korea, Pakistan, Philippines, Poland, Portugal, Romania, Russia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Sudan, Spain, Sudan, Switzerland, Syria, Tajikistan, the Democratic Republic, Turkey, Turkmenistan, Uganda, Ukraine, United States of America, Vanuatu, Venezuela, Vietnam, West Bank, Yemen, Kyrgyzstan
This fanfare only expanded the already impressive influence of this casino, which has been a staple of British (and global, too) gaming for over 15 years. Their story began in 2004, when they quickly became a major player in the still-nascent iGaming industry. Since then, they’ve been sticking to what works and have attracted thousands of players using proven tricks, incentives and much more.
In a time where online casinos are scrambling to obtain just about any license, Mansion has managed to get a seal of approval from two of the most reputable gaming regulatory bodies in Europe. While this doesn’t affect your experience on the site per se, it’s still a valid indicator of how a casino site handles its security and to what extent does it comply with nation-specific laws.
Supported Languages: It makes sense that Mansion Casino provides English as the main option, mostly because they are an internationally-oriented brand. However, German is a pleasant surprise. Still, we would like to see Italian, French, Spanish and perhaps Mandarin.
Software & Games (10/10)
Mansion’s choice of software is the result of over 15 years of listening, which has made them into what they are today. what they are today. The slots selection is massive, and of the highest quality, with games made by Playtech, Pragmatic Play, Red Tiger, Netent, Blueprint, Microgaming, Eyecon, Skywind, Softbet, Quick Spin
Of course, it’s all about your personal taste and the preferences you have in terms of gaming, but in terms of sheer quality and quality, you will doing well to beat the software and games on offer here.
We would recommend this online casino to anyone who wants to have fun, win a jackpot or two and enjoy the full extent of iGaming’s potential. While you may not encounter sections of the site that stand out, you also won’t find anything that’s lagging behind.
Balance has become somewhat of a forgotten art with online casinos, so Mansion is definitely a refreshing presence on the market. For this reason, we believe that this is the ideal spot for beginners, casual gamers and fans of classic games.
User Interface (8/10)
Grading a UI is always a challenging task, no matter what online casino is being tested. Like we’ve said in the previous section - your taste is the ultimate determining factor. However, we’re going to try and stay objective as much as we can. In the last ten or so years, we’ve seen a large number of new websites decorated with a myriad of different hues. It’s no secret that the iGaming industry has become increasingly crowded the past decade, which makes unorthodox color choices a logical choice. You have to stand out, right?
While the goal behind these vibrant designs is noble at heart, the execution is catastrophic in most cases. A cacophony of shiny game graphics, contrasting hues and a whole lot of brightness is a common sight these days. Instead of standing out, many online casinos made the mistake of alienating customers who don’t like their eyes being bombarded with such designs. It’s impossible to play slots for an hour or more without feeling even a little bit of eye strain.
How does all this pertain to Mansion Casino, exactly? Well, this brand is no newcomer, so it makes sense that they haven’t rebranded into something more colorful. Instead, they’ve been maintaining a completely opposite stance for the better part of the 21st century. The basis of their color scheme is black, white and red. It’s a combination we’ve seen a million times, but we like the tasteful implementation. There is enough freedom for the content to really emerge from the background, giving players the ability to focus on what really matters.
Even though we don’t usually see or talk about it, it’s imperative for the menu bars and the layout to take a backseat to what’s offered on the site. Mansion pricked black as the predominant color, which creates a soothing contrast to the slots bonanza that has taken over most of their pages. You won’t be distracted by any overly invasive background graphics. Our team tested the validity of this approach by spending hours playing at Mansion, under different lighting every time. Honestly, we didn’t expect such a smooth experience.
Nothing is buggy or overcomplicated, making every instance of playing at this site a pleasant one. Now, you’re probably aware of our positive impressions, so any flaws or drawbacks are mostly arbitrary. The design, which we did love, is also one of them. How can something be both good and bad at the same time? Easily. While some may find the theme of the page pleasant, others might think of it as something bland or boring. They may have some point, though.
There aren’t any enticing animations, nor visible influences from modern themes. Everything is in a rather simple state of flux, with the focus being on the substance, not the flash. Younger players might find this offputting, but it’s not a true problem per se. Either you like it or you don’t.
Mansion has a wonderful selection of slots, and they offer genuine Las Vegas games, like Celopatra, as well as the best online-only gamses that have not yet reached Vegas yet.
All in all, you get over 1700 games at Mansion, but that huge range does not mean a lack in quality. The games have been selected by Mansion, as being the best of the best.
For many players, the biggest selling point for playing slots at Mansion, is the fact they offer the full range of Playtech slots. Although different people enjoy different slots, the games amde by Playtech are incredibly well made, and popular with players.
Playtech has the right to a lot of branded games, giving this online casino an advantage over most sites that are popular nowadays. Two titles that we’re avid fans of, Life of Brian and DC Super Heroes Grand, were especially exciting and made full use of the minimalistic site design. Because of the lightweight UI, the games were able to utilize the entire color spectrum and create a wonderful experience. You can even switch between pages, both back and forward, mid-game. There are no holdups or long loading times. Even older devices are spared from these common issues, which is exceptional.
We rejoiced upon seeing the great choice of Jackpots. All genres were present, which means that there is no chance that you end up disappointed. Some games share the same jackpot amount, but most titles give you a chance of winning $150,000+. Mega Moolah is the winner, as usual, with a whopping $8,000,000 grand prize being a frequent sight.
DC Super Heroes Major, Gladiator, Kong: The 8th Wonder of the World, Ozzy Osbourne Video Slot, and similar Playtech creations form a formidable backbone of a dazzling slots section.
Mansion’s slots section deserves a 10 out of 10 rating.
Casino Games (10/10)
This casino offers a truly spectacular casino games section. You aren’t getting the usual measly 5-10 games, like what we usually encounter at most sites. Mansion is the epitome of balance nowadays, so you won’t see any facet of the sight much better than the others.
Simply put, they invested a lot into tables games, making them perhaps even more impressive than the slots selection. Mansion Casino gives you equal amounts of popular and classic game iterations. What’s even better is the fact that there are no niche titles or ripoffs, further adding to the fact that you’re dealing with a major player in iGaming.
Multiplayer BlackJack Surrender, 3D Roulette and 1,000 Diamond Bet Roulette were crazy. We had so much fun that we almost forgot checkout the rest of the section.
Whether it’s blackjack, roulette or even video poker, you’re getting your money’s worth and then some.
Even live casino games are a 10/10, with bet limits for every gaming aficionado. The $0.1 minimum is amongst the lowest we could see.
Also, there is Practice Mode (playing with tokens, not real money) available for both table games and slots. Impressive.
Welcome Bonus & Other Available Promotions (10/10)
Whether we like it or not, bonuses are a big factor for many players choosing an online casino.
While multiple surveys have confirmed that offering a lot of money to new players isn’t directly correlated to being a quality casino, many players prioritise getting the best bang for their buck over other things.
Even though you can have fun without claiming a particular bonus, there are still a lot of benefits to this approach to gaming.
For instance, you might want to try out a new casino. It’s perfectly natural to be wary of new brands and giving copious amounts of money to a site right away. Therefore, a bonus is a great way of getting more playing money than you actually invested. Since you get a better impression of an online casino after trying out all the games and the features, you want to play as much as possible. Without risking your bankroll, that is.
It’s also a great way to remove stress from the equation. By wagering free money, you won’t have to worry about spending too much. You’ll have more fun - the losses won’t mean anything, and every win will be twice as enjoyable.
Therefore, it’s important to make use of a great bonus when you have the means to do so.
In Mansion’s case, this goal has been reached - the bonus roster here is a special one.
It all starts with the welcome bonus, but there is always something for each section of the casino. Whether it’s slots, casino games, jackpots or something else, there’s an offer to maximize your winnings.
Mansion Casino Welcome Bonus
Right off the bat, this is an exemplary online casino promotion. You get all the benefits you might expect from your usual offer, but with extra twists and an apparent lack of irrational restrictions.
As with all casinos, the bonuses available do vary from time to time. So the only way to get the latest info is to visit the site and take a look.
That said, eveyr time we visit the casino, the bonuses have been superb. So, there is no reason to imagine this will change any time soon. A great casino with great bonuses.
One thing we have consistently been impressed with is the 'playthrough' required to cash out your winning made when using a bonus.
Usually, Mansion's playthrough is a mere 20x. This is incredible compared to the normal 35-60x that is the industry normal. Compared to other online casinos, Mansion makes you work significantly less for the same amount of bonus money.
Another thing we like is the fact that wager percent contributions (on a game-specific basis) are also very reasonable. Every slot game contributes 100% to the requirements, making the redeeming of this bonus a true piece of cake.
Unbeknownst to most, ease of claiming a promotion is perhaps an even bigger factor than the money you’re getting.
Mansion Casino opted for a simple approach, and they’ve developed it to perfection.
To top it all off, we have to point out that the terms and conditions of each bonus are crisply explained, without requiring you to read through walls of text. It’s nice to see a veteran casino showing everyone how it’s done.
Deposits & Withdrawals (9/10)
Mansion Casino really know what they’re doing when it comes to banking. Where most online gaming brands usually disappoint, Mansion seemingly invested the most effort. It’s always great to see an online casino website prioritize security and the acquisition of verified, popular payment methods.
Here are the options you get to choose from:
• Citadel Bank Transfer
• Bank Transfer
This is certainly a wide array of platforms, all of whom are used by both businesses and regular people.
We also have to credit the presence of PayPal, a platform that’s notoriously tough when it comes to determining whether to collaborate with a gaming brand or not. They perform meticulous audits and background checks, just to determine whether the said brand has committed any wrongdoing towards their players or anyone else.
Not many brands get the seal of approval from the biggest e-wallet on the planet, so this is definitely something. A Bitcoin sighting is also awesome. Today, gaming enthusiasts value anonymity more than anything, so expect even more crypto options in the next few years.
When looking at Mansion’s offer of platforms from a distance, other patterns emerge. Even though they aren’t restricted in that many countries, they don’t seem to overburden the site with niche options. A lot of casinos do this, believe or not. The reason is that they probably weren’t able to partner up with reputable payment processing services, so they want to make it seem like they’re doing something and offering something to their customers. It’s basically an illusion of having a choice.
At the other end of the spectrum, you have lots of casinos that don’t want to mask their ineptitude with anything, so you’re left with 3-4 options to choose from. Is the faultiness of doing this not apparent to gaming brands? No matter how impressive their slots are, it’s all pointless if players don’t get the right opportunities to deposit and withdraw their money.
Mansion Casino succeeded in creating a relatively inclusive banking section, comprised of platforms that aren’t exclusive to any region. That’s how you retain old customers and attract new ones.
When it comes to waiting times, the casino is good, but not the best in the insustry.
Regular players have to wait 2-3 days for their withdrawals to get approved, while VIPs get theirs in 1-2 days.
Licensing & Security (10/10)
Dual licenses are becoming increasingly rare in today’s gaming industry. Most brands shy away from them simply because it’s easy to get just one from the Government of Curaçao and be cleared to operate in most countries. However, the ease of getting this license has somewhat eroded its reputation in the 21st century. Mansion Casino instead opted to qualify for two separate, but equally reputable licenses.
They are one of the few online casinos that are legally permitted to operate in the UK, under the watchful eye of the UK Gambling Commission (license no.: 000-039448-R-319446). This regulatory body has turned away some of the most storied casinos because of minor mistakes, making Mansion’s accomplishment even more impressive.
In all other countries, they technically answer to the Gibraltar Gaming Commissioner and hold a license (no. 029) issued by the Gibraltar Licensing Authority.
Both of these licenses combine to form a legitimate confirmation of Mansion’s effort and law-abiding policy.
When it comes to security, Mansion is rock solid, impenetrable even. They implement several 128-bit SSL encryption protocols, crowned by an impressive Thawte certificate. If you didn’t know, this South African company is the third-largest certificate authority (CA) and specializes in internet security. Combine this with the fact that Mansion also has several firewalls in place and you have a truly impeccable plan for repelling hackers.
If all this wasn’t enough for you, you will love the fact that you need to submit photocopies/scans of your credit card, ID and another document if you wish to withdraw money. This might irk some players, but we’re all for it. A little bump in the road is nothing compared to the potential risk of losing your money and someone stealing your information. Mansion Casino is secure and not involved in fraudulent activities, plain and simple.
Customer Support (9/10)
We tested their customer support in a multitude of ways, just to get the most objective and most reasonable verdict in the end. All the agents were incredibly polite and cordial, whether we used the international or the British number. They always asked if we need anything else and if everything was okay after resolving the issue. That’s true devotion to customer satisfaction.
However, we don’t quite understand why is there no live chat support. Email and phone are available as methods of communication, but live chat is so much easier to use and get everything done at a much faster pace. We really hope Mansion Casino will take care of this.
Mansion Casino is a true veteran online casino, with a truly exceptional range of table games and slots for players of all experience levels. You won’t have to worry about either security or payment options, as Mansion are masters of their craft.
• Excellent customer support. It’s not every day that we see such a professional approach to resolving problems that players experience. We’ve tested this facet of Mansion Casino extensively, over a period of several weeks, and we’ve never experienced anything even remotely unpleasant. Other online casinos should definitely take notice.
• Impeccable software. While Playtech is probably the most prominently represented developer in Mansion’s expansive offer, there is still a lot to choose from. We appreciate their efforts directed at making players happy. Playtech is a big name and Mansion took full advantage of their opportunity.
• A banking section like no other. There are simply no compromises when it comes to deposits and withdrawals.
• Players have the freedom to use everything from renowned e-wallets, all the way to some niche platforms. It’s incredibly hard for any casino to amass such a vast number of options, so this is yet another argument that reaffirms Mansion’s already renowned legitimacy.
• Experience. Even though most deem the number of years spent in the industry an arbitrary argument, we can’t really disregard Mansion Casino’s 15 years of hosting players.
It’s simply reassuring to see a gaming brand that has survived all the trials, tribulations and changes that have swept the industry in the last few years.
• Your first withdrawal - they ask for scans of your ID or credit card, which is normally asked of you upon creating a new account. The pending period for this first withdrawal can sometimes exceed 48 hours.
• According to Mansion Casino’s terms and conditions, the company has every right to suspend your account if your age, identity or activities are a matter of suspicion.
• Slightly outdated layout.