Black Diamond Casino

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Black Diamond Casino Review

Black Diamond was launched back in 2009 with the goal to provide players with an online gaming experience which brings the real casino feel into the comfort of their homes.

A decade later, the Casino boasts a player base of more than 1 million fans from around the world.

An elegant website provides access to a large and diverse gaming catalog stocked by BetSoft, Microgaming and several other providers. Multiple treats are available to newly registered members and many more to come later on, including regularly organised tournaments and races.

Friendly support agents are always at hand to answer a gaming-related question and help resolve potential issues.

Restricted countries: Belgium, Cyprus, Czech Republic, Denmark, Gibraltar, Hong Kong, Hungary, India, Iraq, Ireland, Iran, Israel, Korea (North) , Netherlands, Philippines, Romania, Russian Federation, Singapore, Tajikistan, Turkmenistan, Ukraine, United Kingdom, Uzbekistan, Vietnam, Yemen, Zambia, Zimbabwe

Supported languages: English, French, German, Spanish, Portuguese

 

Overall rating: 8.7/10

 

Pros

· 700 slots and other casino games

· Vivo-powered Live Casino

· No-deposit welcome spins

· Welcome bonus worth up to $6,750

· Multiple races and tournaments available every day

· Bitcoin accepted

· 24/7 customer support

 

Cons

· Withdrawal fees

· 72-hour withdrawal processing

 

Software and Games (rating: 9/10)

Microgaming, BetSoft, Pragmatic Play, Octopus Gaming and Habanero have jointly created a collection of about 800 slots, table games and video pokers. Black Diamond additional features 12 Bingo Rooms and a Vivo-powered Live Casino. All games are instantly accessible online. You can log out and use the Try Now button to test them for free, or log in, make a deposit and play for real. It’s common not to be able to play live games for fun but one can usually launch them and observe even if penniless. It’s not the case at Black Diamond Casino, though. If there’s no cash in your casino account, you won’t get near live tables.

Fans of RNG table games can pick and choose among 50+ options which include which multiple variants of European, French and American Roulette. Blackjack plays as a classic game as well as Double Exposure, Hi-Lo 13, Big 5, Super 7 and Spanish 21. The choice continues with high and low limit Baccarat, Dragon Tiger and Craps.

Table poker is grouped together with video poker games. You can place a bet in a game of Poker 3 Heads Up Hold’Em, Oasis, Triple Edge or Triple Pocket Hold’Em, or enjoy the same game in a different format by launching Jacks Or Better, Deuces Wild, Joker Poker, Aces & Faces, or another of about 60 popular video poker variants. Black Diamond’s Live Casino is home to tables hosted by Vivo dealers and playing European and Spanish Roulette, Blackjack and Baccarat.

Black Diamond Casino remains available even when you’re out and away from your computer. The mobile site, accessible via browsers of iOS and Android devices, stocks about 450 classic and video slots, 15 table games, a wide choice of video pokers as well as Live Roulette and Live Baccarat. The layout is virtually identical to that of the desktop version so you’ll hardly notice the difference.

 

Slots (rating: 9/10)

Collection of 700+ slots comes with a filter which allows players to display recommended titles, favourite or new ones, sort them alphabetically or by the provider. Classic slots are stored separately which makes it easy to home in on traditional fruities with simple gameplay. You’ll immediately spot Microgaming’s Break Da Bank, Cool Buck, Fortune Cookie and Cash Clams, but consider also playing Russian Attack by Octopus Gaming and Black Diamond from Pragmatic Play.

With more than 600 video slots to pick from, it may be difficult to decide which game to launch first. There’s an option to display those from the provider you like the most and revisit old favourites such as BetSoft’s Mr Vegas, The Slotfather and Good Girl Bad Girl, or Microgaming’s Thunderstruck II, Girls With Guns and Immortal Romance. Alternatively, check what others frequently play or find a potential new favourite among recently added titles. ChilliPop, Dragon Kingdom, 3 Genie Wishes and Ogre Empire are among those currently marked as “hot”.

ChilliPop is a cluster-based gem with a Mexican theme, incorporating cascading symbols, stacked multipliers, and a free spins feature which uses BetSoft’s proprietary trail system to allow for expansion of the reel area from a 5×3 grid to a massive 8×8 one.

Dragon Kingdom from Pragmatic Play uses stacked characters and offers unlimited free games with a win multiplier of up to x5. The same developer has supplied 3 Genie Wishes slot with a pick-and-click feature awarding free spins with Raining or Sticky Wilds and cash wins as large as 500x the total stake. BetSoft’s Ogre Empire plays in Day Mode and Night Mode, each with a set of unique symbols and features.

New releases are continuously added to Black Diamond’s offering so you’ll frequently get an opportunity to try one or more games for the very first time. Though there is no dedicated Jackpots section, titles with a progressive jackpot are easily found thanks to widgets sporting a red border. Several are currently offering to pay over $100,000, 7 Monkeys slot can deliver about $300,000, while Reels Of Wealth have to potential to boost your budget by half a million dollars.

 

Welcome Bonus and Ongoing Promotions (rating: 9/10)

To welcome new players into Black Diamond family, the Casino will treat them to 25 Free Spins on sign-up plus a series of match bonuses claimable with the first five deposits. There’s a 200% bonus up to $2,000 to be collected with the initial deposit, 100% up to $1,000 with the following three, and 175% up to $1,750 with the fifth. Free spin wins come with a maximum withdrawable amount of $100 which needs to be wagered at least 20 times. Deposit bonuses have a play-through requirement of 35x deposit + bonus, but the downside is they have to be cleared within 7 days.

Game contributions vary. When it comes to free bonuses, bets on slots count 25%, those on video poker 5%, roulette 2.5%, and blackjack 0.625%. For deposit bonuses, percentage contribution goes up to 100%, 20%, 10% and 2.5% respectively. If you happen to be a Bingo enthusiast, your wagers will count 800% (deposit bonuses) and 200% (free bonuses).

The promotional page displays tons of other special deals available to existing members. Every single day of the week, players can claim a deposit match of 25% to 350% depending on the size of their deposit. Regularly organised 5th Street Races are short tournaments played with an exact number of spins and a minimum bet requirement. They are completely free to join and award points for losses as well as wins. Every Sunday one can participate in A Storming Sunday Super-Tourney with a top prize of $2,500, and Sunday Super Reel tournament offering a top reward of $1.500.

Fans of table games have not been forgotten; tournaments are also organised for those who enjoy playing Blackjack, Roulette and Baccarat games. If you’re into Bingo, visit the Million Dollar Party Room with pots that initially reach to $100,000 per game and guaranteed prizes of $1,000 on all games, or experience Morning Madness any day of the week and play 2 hours of speed games with massive prizes on every 5th call.

On top of all of the above, you’ll always find several time-limited deals available in parallel. Janus - Race for Rome is a January extravaganza promising to reward the winner with as much as $25,000 plus a trophy, while January Bitcoin Bankroll Booster offers a first prize worth 1 BTC. Occasionally, the Casino will send bonus promotions via email, offering $25 chips, 25 free spins, or Guess the Game deal. Whenever you make a deposit, you’ll be earning loyalty points exchangeable for wager-free 15% cashback (no limit!). Accumulated points will also enable progress up 6 VIP club levels with added benefits such as higher betting limits, exclusive promotions and tournaments.

 

Deposits and Withdrawals (rating: 8/10)

In order to play for real, players will need to fund their accounts with a minimum of $10. The list of deposit options includes Visa and MasterCard, Skrill, Neteller, ecoPayz, AstroPay Card and AstroPay Direct, Flexepin, Neosurf, PaySafeCard, and Bitcoin. While deposits don’t incur additional costs, withdrawals may be subject to a fee ranging from $10 to $23.

The minimum withdrawal amount varies between $50 and $500 depending on the chosen payment method. Maximum withdrawal limits are based on your VIP level; VIP Basic, Silver, Gold and Platinum members have a $4,000 limit per week, while those with VIP Titanium and VIP Master status enjoy a custom weekly maximum. Progressive jackpot wins are exempt from these limits. Cash-out requests are reviewed within 72 hours but only from Monday to Friday.

 

Licensing and Security (rating: 8/10)

Black Diamond is a gaming site owned by Fifth Street Entertainment, operated by Deckmedia, and regulated by the Curacao Gaming Commissioner.

Though Curacao license doesn’t ensure a high level of player protection, the company running the show has been in business for nearly two decades, managing brands such as Sloto'Cash, Uptown Aces, Spartan Slots and Red Stag. Its reputation should be enough to dispel any doubts related to safety and fairness.

Black Diamond Casino uses standard encryption technology, with a valid COMODO certificate guaranteeing none of your personal information will ever fall into the hands of a thieving third party.

The team believes they have a responsibility towards their customers, and knowing that playing at an online casino can result in gaming addiction, they provide various tools to help players stay in control. One can choose to set deposit limits, track and limit money and time spent on games, and exclude from playing for a definite or an infinite period.

The operator also provides contact information for organisations such as GamCare and Gamblers Anonymous, advising players to reach out in case of a problem.

 

Customer Support (rating: 9/10)

The passion of Black Diamond team comes through wherever you look. They have invested a lot of effort to make players feel comfortable and well taken care of the moment they land on the Casino’s website, starting with the presentation of Black Diamond’s goals, mission, vision and values. FAQ list contains plenty of useful information grouped under the headings of account and verification process, promotions and bonuses, deposits and withdrawals, wagering requirements and technical support. Banking section describes available payment options in detail, complete with the attached limits and fees.

If all of the above plus Terms & Conditions still leaves some questions unanswered, players can contact customer service agents that available round the clock. Live Chat icon is permanently visible on screen but only when logged in.

If there’s no urgency, one can alternatively ask for assistance via email.

 

Conclusion

Black Diamond is a classy venue which manages to make players feel at home within the first few minutes. That’s what happens when the team decides to share plenty of information upfront, rather than make you dig around or force you to speak to a casino representative at the very beginning.

However, if and when you’ll need to establish direct contact, there will be a competent person waiting on the other end. In meantime, you can enjoy a massive choice of casino games on a device of your choice. Gaming budget can always be enlarged thanks to daily match bonuses adapted to the size of the player’s deposit, multiple tournaments playing every day of the week, and a loyalty program which delivers cashbacks free of wagering requirements.

The list of payment options is more than decent though nobody is likely to appreciate withdrawal fees or having to wait for 72 hours before their winnings are released.

For some, the latter may be a deal-breaker. If you’re not one of them, pop over to Black Diamond Casino and let the team spoil you for choice.

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