BoVegas Casino Review
BoVegas Casino is hands down one of the best new casinos on the market right now. That goes without saying. I mean, look at the place. It oozes ambition and pride, you can almost smell the wealth that is coming your way. The list goes on.
Right off the bat, I was taken aback at how much BoVegas Casino affected me. It struck me as a perfectionist in all segments of the business, and its tune of professionalism sure seduced me. Let's not lie to ourselves - the first impression matters. And BoVegas Casino is evidently playing that card. I do not mind it though; in the legion of online casinos, I am more likely to be attracted to one that knows how to please me right away, compared to those that will take days to lure me in. Not putting other casinos down, I am just stating the obvious. Appearance and design are definitely not to be overlooked. BoVegas Casino's slick, elegant and enchanting looks are ones to be remembered.
But looks are not everything, as we all know. They suffice when it comes to attracting a client, but making him or her stay is the real challenge. This is where the casino's games step in. I enjoyed every step of the way throughout BoVegas Casino's portfolio. The offering was so well-rounded that I barely noticed that live dealer games were missing. And if I am being honest, I did not come for live games in the first place. When I am in the mood for some live action, I pay a visit to an Evolution Gaming or NetEnt online casino, not an RTG one. Be that as it may, BoVegas Casino blew me away with the immersive gameplay and the engrossing environment. When a casino's games take you in like that, you know you are in the right place. BoVegas Casino is really a magical place.
On the other hand, the site is still new and has a reputation to create yet. It takes time to build a name for yourself in this competitive industry, but I am sure they are on the right track. With this in mind, I will keep on watching to see how the odds turn out for BoVegas Casino. Based on what we have together seen, I predict 2019 to be the year of BoVegas. Growing day after day, improving and expanding its reach and influence across various markets is what they have been doing really well in the past year. With such supreme team working behind the brand's name, cutting edge software and such hefty bonuses, BoVegas is ascending the ladder of success at the speed of light. Although it has more work to do to reach its full potential, I can freely say that BoVegas Casino outclasses its competition by a wide margin.
Software and Games (rating: 9/10)
BoVegas Casino has many a strong suit so let's begin with the game offering. The complete portfolio of top-notch games found in BoVegas Casino's orders is powered by RTG (Real Time Gaming) and Visionary iGaming. The catalogue boasts over 280 games: slots, table games, video pokers and specialty games. There are currently no live dealer games and scratch card games available to play on at BoVegas Casino.
Table games (or shall I call them, table gems) are a showstopper at BoVegas Casino. The mind-boggling array of titles is present in the lucky number of 21. Is this a coincidence? We can just guess. At this spectacular online gambling venue, you can try your luck with variants of the classic games like Baccarat, Blackjack, Poker and Roulette. Thanks to the lovely organisation and site navigation, you get to learn more about each of the games before you select it. Click on the small dice in the corner of the game's thumbnail to see what it is all about. Some of the modernised variations I mentioned above encompass Caribbean Draw Poker and Caribbean Hold'em Poker, Craps, European Blackjack, Pontoon, Pai Gow, Red Dog, Suit 'Em Up, Match Play 21, Perfect Pairs and Vegas Three Card Rummy. Card players, I see you.
What else can we expect from an RTG casino other than perfection in its video poker offering? The arrangement of titles is sorted alphabetically, so it is easy for everyone to find what they are after. Ever-greens like Deuces Wild, Jacks or Better and Double Bonus Poker are long on board, but that is certainly not all. At this magnificent online gaming site, you can revel in the likes of 7 Stud Poker, European Slot Poker, Loose Deuces and Sevens Wild, as well.
Among specialties, you will find some more Roulette variants such as American Roulette and European Roulette, as well as lottery games, traditional titles and Sic Bo. Keno is there as well, but also delicious titles like Lucky Eights, Magic Sevens, Treasure Tree and Hot Dice. Again, all games usually found at RTG casinos, plus a few more international Roulettes.
Slots (rating: 9/10)
Coming up big is BoVegas Casino's huge selection of classic and video slots. I am talking about a niche of award-winning, branded and traditional, thematic and basic slots from the world-renowned game manufacturer. According to my little helper Chris (scroll down to customer support to meet him), BoVegas Casino is a proud owner of over 200 Real Time Gaming's slots.
I am sure you are not hearing the provider's name for the first time, but you might not be thoroughly familiar with its designs. The online software supplier specialises in creating thematic slots inspired by Asian and other remote cultures. The manufacturer revolutionised the classic Asian driven slot and made it its trademark. You will see but few quality Asian slots on the market that were not created by RTG. If you are a fan of the impressive cultures, climb onboard at BoVegas Casino!
Asia has given birth to many cult blockbusters such as Fantasy Mission Force, and its own Jackie Chan starred in the movie. RTG took the chance and the popularity of the film and made it into a branded video slot that took the industry by storm. Other branded slots at BoVegas Casino include the Three Stooges trilogy and The Big Bopper. Themes like history, fashion, love and action are all covered in their respective slots and slot series. Thereby, you can get rich playing on Spirit of the Inca, T-Rex, Sweet 16, Achilles, Dragon Orb and Eagle Shadow Fist (branded!).
On the side of each page, you will spot a list of the biggest winners. Do you want to see your name there? Play on BoVegas Casino's ultra rewarding progressive jackpots! These encompass Jackpot Cleopatra's Gold, Megasaur, Jackpot Piñatas, Triple Twister, Aladdin's Wishes, and a bunch more! As you can see, RTG is home to a litany of thematic games that range from realistic games to complete fiction and fantasy, pleasing thereby every profile of the player. Initially, some of you might think that having only one provider by the casino's side would mean a bland, uninteresting offering. BoVegas Casino will prove you wrong day after day! If there is one thing I can say about this online casino, it is that entertainment never ends!
Fan favourites are nestled within the 'Hot Games' department and are updated monthly. You will always know what the online casino's clients play on most, as well as what games bring the biggest rewards. At the time of writing, the leaders on the list are Asgard, Popiñata, Bubble Bubble, Builder Beaver and Cash Bandits. There's your trick how to get wealthy.
In addition to the exiting head-spinning lobby, you will be given access to a vast number of newcomers to RTG's growing slot library. BoVegas Casino updates its lobby on a regular basis, and these fresh releases are found under the 'New Games' tab.
Welcome Bonus and Ongoing Promotions (rating: 9/10)
Upon my intention to investigate the Live Chat facility at BoVegas Casino (which is one of the first things I do), I was outmatched by the automatic message that every first comer to the casino seems to receive instantly upon the loading of the homepage. A short, explosive 'pop' was heard and a flashy red dot shone in the lower right-hand corner of my browser implying a have a message to read. I was in luck because BoVegas Casino put a smile on my face with the content of the message. I was given the exclusive code to use as part of the bonus deal as a new client. And yes, of course, I am going to share it with you. You can get up to a bonus 200% plus 55 Free Spins on Real Time Gaming's exotic Secret Jungle slot! What you ought to do to enjoy this tasty treat is to use the promo code JUNGLELUCK after you have deposited at least 75 USD or more. You'll thank me later when you are rich.
Loyal clients receive special consideration in all aspects. Be it the bonuses, promo deals, efficiency in banking or else, it really pays to be a VIP at BoVegas Casino. The Las Vegas of the online world runs a never-ending VIP campaign all year long, and you should take care of getting there.
All promotions are divided into four categories: Welcome Bonuses, Daily Rewards, Monthly Specials and VIP Campaign. Let's chat about the first one. There is a number of options for new clients when they first log in. All in all, as a new member you get to revel in up to 5,500 USD in welcome bonuses! Let's break it all down. The first one is the Secret Jungle one now, you know that. The second option will reward you with a 250% Sot Match with no maximum cashout. Claim the bonus by redeeming the promo code BOVEGAS250! Thirdly, get a 300% Slot Match with again, no maximum cashout by using the code BOVEGAS300 and spinning on your favourite slot!
If you are a promotions person, I bet you will dance on BoVegas Casino's dance floor without pause. The promo deals jump and swap all the time, with new hefty rewards coming your way on and on. Slots are the casino's expertise, so if you are a slot enthusiast, the tastiest piece of the cake will belong to you. However, table and specialty game lovers will not be hungry. BoVegas Casino will feed you with its monthly specials every month of every year!
There are a few other things concerning bonuses that I would like you to know. They are all technicalities but are all worth a mention. The monthly bonuses are valid all month long until the last day of the month they are issued. Furthermore, please bear in mind that you can play with only one bonus at a time, according to the casino's Terms & Conditions. Next up, please note that you can deny the bonus you got. Do this in the Cashier section, by accessing the Coupon tab. Find the Active Coupon Details part and click on the Cancel Coupon to complete the procedure. Or, if you are not sure how consult the Casino Customer Desk.
Deposits and Withdrawals (rating: 9/10)
As I will cover in more detail later on, thanks to the SSL encryption BoVegas Casino can proudly state that all transactions are completely safe and secure at the premises. They are digitally encrypted, and money movement both ways is fully protected. It is very straightforward to fund your BoVegas account, they say, and I can confirm it. Use your credit or debit card to fund your account in the Cashier section. For certain countries and territories worldwide, additional payment methods will be available. All players, regardless of where they reside or play from, can use the following options: Visa, MasterCard, AmEx and Bitcoin. In addition, players from Australia can make transactions using Neosurf, while Americans and Canadians can also opt for Instant Gift Card. Deposits are made almost immediately; only with Bitcoins, you might have to wait up to 10 minutes.
A standard for an online casino of its calibre, BoVegas Casino will take a couple of days to fully process your withdrawal requests. To make a withdrawal request, you need to submit the list of required documents with your personal and banking information. The accepted options for withdrawing your winnings include bank transfer, Bitcoin, MasterCard and Visa. The tender accepts Australian dollars and American dollars, and the upper limit for a weekly withdrawal is only 2,000 USD. Per transaction, you can only get up to 5,000 USD. Let's boost this up a little, shall we?
Typically, it will take up to 4 working days for the documentation to be approved for the withdrawal. Bear in mind that it might take an additional 2 or 3 days for the money to appear on your bank account. This is due to the international transfer of funds; it particularly applies to bank wire transfers. On average, the expected time is between 5 and 7 business days.
Licensing and Security (rating: 7/10)
This online gambling firm promises "Pentagon-level security", in its own words. "Hodor couldn't be better than us at keeping your information closed and secure." Let's see about that.
BoVegas Casino does indeed use the advanced 256 bit SSL (Secure Socket Layer) protocols to safeguard all data received by the site. In plain English, everything you tell BoVegas Casino is top secret. This is important to us, and I am ticking it off of my worry list.
Fair play is equally as substantial. The BoVegas Casino software uses the Random Number Generator (RNG) to ensure random and genuine outcomes in every game, all the time. The services are regularly monitored and certified by Gaming Laboratories International (GLI), which is a big advantage. Log in with your Real Money Account and you will have access to the records published by the agency.
When I scrolled to the very bottom of the homepage I caught a glimpse of the little CDS logo. This tells me a few things. Even before I had the chance to look at the game catalogue I knew I was in for an RTG online casino. CDS, or Central Disputes System, is Real Time Gaming's own audit agency and makes sure all client complaints are processed and considered. However, in case of a dispute, there will be on public results; CDS contacts the casino and tries to resolve the issue that way.
When informing myself on BoVegas Casino's take on the clients' safety and security, I found that the website was somewhat shady in that area. Let me clarify. First of all, it took me quite a while to figure out what regulatory body licensed the online casino. After about half an hour of scrolling up and down, clicking on pages and researching online, I spotted the information I was searching for. The only responsible authority for the operating and verification of BoVegas Casino is the jurisdiction of Curacao. I am going to let that sink in.
It sounds like too little, and that's because it is. BoVegas Casino is indeed a rather young player in the industry, having been established around the end of 2016, so let's give it that. It does take quite some time to acquire more than one licence, especially if you are a newcomer. As in my other reviews, I would like to state that any mark above 6 is more than good, and the same goes for BoVegas Casino. I could not, however, give it a mark higher than 7, because safety is a priority, and this is the chief reason why BoVegas Casino could not get a 10 from me before it has acquired at least one another licence. Curacao is good enough for a beginner, so I will give the casino some time and get back to it in a few months to see if this has changed for the better. I hope to see the UK Gambling Commission (UKGC) and Malta Gaming Authority (MGA) in its books by the end of the year.
Lastly, if for any reason it happens that you disconnect from the server while playing, rest assured. BoVegas Casino's safe and advanced platform was created so as to protect your gameplay from such unfortunate instances. Once you are back on track and ready to pick up where you left off, you will be able to do that at BoVegas Casino. Do make sure to log back in using the same device you used before.
Customer Support (rating: 10/10)
Oh, customer support. I always wonder why I put this section so close to the end of the review when it is such a quintessential sector. Never mind me, I am digressing. What I am saying is - customer support is either a matchmaker or a deal breaker, there is no in-between.
Answering your queries and resolving your issues in a click of the fingers, the customer service team at BoVegas Casino is with flying colours sorted among the best. I regard this as especially important as this online gambling establishment is still green to an extent. Being young means being fresh, but it also means a lack of experience. In BoVegas Casino's case, the small number of its age is not telling when it comes to its efficiency. The team behind the name is working flat out around the clock to add quality to that young title.
When checking out an online casino's customer support department, I always have a look at the Live Chat first. In my considerable and long-standing experience in online gambling and reviewing thereof, I have learnt that if the Live Chat has been done right, it is likely that the overall customer support will be done well too. BoVegas Casino is yet another example in a long line of instances to prove me right.
After my brief encounter with the bot and its generous bonus offer, I went on to reach out to an actual human agent. I needed personalised assistance and I got it, to put it simply. I clicked on the area for typing, and Chris, my designated customer support agent, came online in a blink of the eye. I said my hello, wrote my question and sent it. It felt as if I had just pressed 'Enter' and he replied to me about a second after that. I appreciate it grandly when the agent on the other side of the web has the expertise and the knowledge to back up the high level of the casino he or she is representing. Chris is certainly excellent at what he does, and the advice he provided was both quick and helpful. In addition, he was also very pleasant to talk to, and his humorous tone allowed a friendly atmosphere in the chat box. The next couple of times I visited BoVegas Casino, another team rep was online and there to help me. Each and every single one of them was just as responsive and funny as Chris. With such a welcoming customer support team it is hard not to visit the casino many times and keep coming back.
The chat box is much like the one used on Facebook; it allows you to attach documents and files, as well as pictures, add emojis and react to the team rep's messages. Every avid gambler and Internet user will appreciate the familiarity of the design, and the creators put extra care into engineering the gadget.
Having rated the Live Chat option a 10 out of 10, let us now move on onto other communication methods available at BoVegas Casino. Regarding written correspondence, you have two more options - the online enquiry form and email support. Both are rather efficient, but not recommendable if you need help as soon as possible. It might take several hours to get your reply. In both cases, you are asked to provide your name and username and basic information like your email address (in case you are going for the online contact form). However, do make sure to exclude banking information such as your credit card number or PIN; technically emails could be disrupted by a third party. The address for all your enquiries is [email protected] Even in an unfortunate case of forgetting your username, just send them your full name, postal address and date of birth and "you will be advised on the username over the email". You can also subscribe on the site and receive emails on the latest news, updates, bonuses and promo deals regularly.
I am having so much fun talking about BoVegas Casino but I need to cut this section short. I think you got the message - the customer service here is unblemished. The last option is talking on the phone. The general phone number is + 1 347 778 0761, but check out the screenshot for more info on international and country-specific phone lines.