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Jackpot City Casino




Jackpot City Casino Review

Any brand which manages to survive 20 years in such a competitive and dynamic market deserves respect. Jackpot City is one of the rare ones, so they must be doing something right. The “something” actually consists of multiple elements – great selection of games, both in terms of quantity, quality and diversity, appealing promo deals with fair terms, convenient banking methods, and professional and efficient support service available at all times. International gaming community is well served not only by offering close to 40 deposit options and dozen currencies, but also by making the site presentable in 15 different languages. Jackpot City ticks all the boxes and there’s not much one can complain about. Fans of games other than slots may find the choice a bit limited (though Live Casino should make up for that), and anybody but high-rollers will likely frown on €50 minimum cash-out, but that’s about all.


Software and Games (rating: 9/10)

Jackpot City gives you a choice: either download free casino software, or use instant-play version to launch games in your preferred web browser. Demo button, supplied with each, allows you to play for free and get familiar with the mechanism prior to investing real cash. The website offers over 500 gaming options, and though more than 400 are slots, you’ll also find European, French and American Roulette, 20+ Blackjack variants, and about the same number of Video Pokers. Browsing through the entire collection also reveals Baccarat, Craps, Sic Bo, Scratch Cards, Keno, and various arcade-type games. I mustn’t forget to mention impressive Live Casino which is home to Evolution Gaming tables playing Live Roulette, Double Ball and Lightning Roulette, Live Blackjack and Baccarat, Dream Catcher, Casino Hold’em, Ultimate Texas Hold’em, 3 Card Poker and Caribbean Stud.

Need to leave your home but find it hard to stop playing? No worries, Jackpot City can be accessed no matter where you are. Their games are compatible with iPhones, Android smartphones, Blackberry and Windows devices, as well as iPads and a range of Android tablets. Once again, you’ve got a choice to launch the Casino via your mobile web browser and play Flash games, or download native app for even better gaming experience on the go.


Slots (rating: 10/10)

You probably don’t need me to tell you which Microgaming slots are most popular, just to confirm they are all accounted for (confirmed!), but allow me to do it anyway for the benefit of newbies. If you have yet to explore what Microgaming has to offer, start off by trying a tad older but universally liked Avalon II, Immortal Romance, Thunderstruck II, and Game of Thrones. Once you have covered the basics, move on to newer launches and play Emoticoins, 108 Heroes, Castle Builder II, King Tusk and Temple of Tut.

Having visited more than my fair share of online casinos featuring Microgaming assortment, I found titles I don’t recall seeing anywhere else – wacky Mugshot Madness and charming Chain Mail, for example, or Mount Olympus – The Revenge of Medusa. The latter features free games round with the mighty lady offering her snakes to pick from and get a number of reels turned frozen and Wild as a reward. Cricket-themed The Umpire Strikes Back offers players to win nudges and holds, allowing one to shake a reel and move it forward at zero cost, or to freeze a specific reel while all others re-spin.

Frequently featured Alaxe in Zombieland is a unique zombie-style interpretation of popular Alice in Wonderland story. Trigger Tea Party Free Spins and you’ll be offered 14 teapots to choose from and reveal free games and multipliers. Activating Red Queens Adventure feature presents the player with 5 gravestones, each with 5 white roses; you’ll need to select 3 to be painted red and continuously improve your performance to move from one stone to the next. Making it all the way across the graveyard opens access to 6 doors hiding a multiplier or a cash prize. Gravestones feature is a classic pick & click affair with Alaxe chopping the stones in half to reveal a coin payout.

If the above sounds way too complicated, chances are you’re a fan of traditional 3-reelers with few, if any special features. If so, you’re probably well familiar with the likes of Bar Bar Black Sheep, Cool Buck and Jingle Bells, so why not instead try Pub Fruity, a 3 reel and 1 payline slot with a twist? Drinks Trail Bonus Game looks like a drinking board game, with numbers automatically added as they appear attached to regular game symbols and moving you a certain number of spaces to claim multipliers and free spins. Dart Contest Bonus round, triggered by a specific icon combination, prompts you to guess the winner of the contest and win up to 1,000x your stake.

Jackpot City website reveals there’s currently close to €7 million to be won by playing featured progressive jackpot games. Mega Moolah and Mega Moolah Isis contribute the most, but more than respectable amounts can also be won by playing Major Millions, King Cashalot, Cash Splash and Tunzamunni.

Use Vegas tab and you’ll find an additional range of NetEnt slots, including old favourites like Starburst, Jack and the Beanstalk, and Gonzo’s Quest, but also more recent titles such as Guns ‘n’ Roses, Warlords, Wild Wild West, and Jungle Spirit: Call of the Wild.

But that’s not all, you slot-loving bunch! Jackpot City regularly organizes online slots tournaments, both Free-rolls and Sit and Go contests. The objective is to spin as many winning combos as possible in a limited period of time, and since each participant plays with the same number of coins, the winner is the one who scores most wins by the end of the tournament.


Welcome Bonus and Ongoing Promotions (rating: 9/10)

Potential new customers are cordially invited to register and claim up to €1,600 in Welcome Bonuses. Jackpot City proposes to double your first four deposits and hand over up to €500 with each, crediting your account automatically once you have funded it with €10 or more (unless you reside in Poland, in which case you’ll be required to deposit at least €20). If you would rather start playing without a bonus, contact customer support and ask them to reverse it. Bonus has to be played through 50 times before the money gets transferred to your cash balance. The easiest way to meet wagering requirements is by betting on slots, Keno or Scratch Cards, since Roulette games, as well as most Poker and Blackjack variants, contribute only 8%, while wagers on Baccarat and Craps don’t count at all.

Do note one important thing: your bonus to cash balance ratio determines the play-through percentage. Let’s say you have deposited €100 and received a bonus of equal value, giving you a total account balance of €200. Until wagering requirements have been met, 50% of your bets will be financed out of your cash balance, and the other half out of bonus balance, and the same goes for whatever you manage to win. This is actually a good thing, because whatever funds you see in your cash balance can be withdrawn whenever you like, regardless of strings attached to the bonus.

So, you’re in and enjoying some of the best slots around; is there any other way to make your money last longer? The short answer is – yes! Jackpot City organises daily, weekly and monthly promotions offering cash, credits, free spins, cool gadgets, and occasionally also 5-star cruises and exotic holidays. Based on your playing activity, the Casino will send you emails with mid-week and weekend deals consisting of various deposit bonuses. For every real money wager placed, you’ll earn loyalty points convertible into free cash. Your Loyalty Points balance is the sum of Tier and Bonus Points, both of same value but accumulated in different manners. Tier Loyalty Points are earned by placing bets and Bonus Points by taking up specials and tier bonuses, the latter helping you move up the loyalty ladder and consequently enjoy bigger and better benefits. Jackpot City pampers their VIP players and treats them to more free spins, credits and bonuses, faster cash-outs, plus a personal VIP host on hand day and night.


Deposits and Withdrawals (rating: 9/10)

The list of available payment options just goes on and on, check it out: Visa, MasterCard, Visa Electron, Maestro, Skrill, Neteller, PayPal, Yandex Money, Qiwi, DineroMail, Abaqoos, InstantEFT, EcoPayz, Euteller, EPS, GiroPay, Trustly, iDebit, Lobanet,, Neosurf, PaySafeCard, EntroPay, Postepay and AstroPay pre-paid cards, Pago Efectivo, Todito Cash, MoneySafe, Instant Banking by Citadel, InstaDebit, Przelwey, Cheque, eCheck, eKonto, WebMoney, Klarna, TeleIngreso, Bank Transfer, and finally PugglePay mobile payment system. I’m impressed, are you?

You’ll be able to pay and play in EUR, CAD, AUD, NZD, CHF, RUB, SEK, NOK, DKK, PLN, or CZK, with minimum transaction limits of €10 and €50 for deposits and withdrawals respectively. The maximum withdrawal amount per 24-hour period is €10,000, which is decent enough. Cash-out requests are normally processed within 48 hours, though VIP clients have the privilege to request (and receive) faster clearance.


Licensing and Security (rating: 10/10)

When visiting a new online casino, the very first thing you ought to check is their operating license. To paraphrase talented George Orwell, “all licenses are equal, but some licenses are more equal than others.” Jackpot City managed to claim one of the most trustworthy ones, issued by strict and helpful Government of Malta. You can rest assured this regulatory body closely monitors their licensees and is willing to get directly involved to help players out. For the benefit of their Canadian members, Jackpot City has additionally acquired a license from the Kahnawake Gaming Commission.

The website proudly displays eCOGRA seal of approval which confirms game outcomes are fair, the Casino operates honestly and responsibly, and your deposits are as safe as can be. Payout reports produced by eCOGRA are easy to access by clicking the link Jackpot City has provided on their own site. The Casino uses standard 128-bit SSL encryption software to ensure all transactions are 100% secure, and an independently-tested RNG to make their games always deliver random outcomes.


Customer Support (rating: 9/10)

Let’s start by checking what information is readily available. A lot can be learned by browsing different sections of the site, particularly Casino Terms, About Us and Banking pages. There is no FAQ list as such and it’s quite possible you’ll eventually need to speak to the operator’s staff directly. Fortunately, they’re available 24 hours per day and 7 days per week, and equally fortunately, Live Chat feature is one of the contact options offered. One can alternatively ask for assistance by email, phone or fax. Jackpot City is social media savvy and more than happy to communicate via Facebook and Twitter, so feel free to use either of these networks to ask a question or offer feed-back.

Individual Ratings

Software / Games: 9/10

Slots: 10/10

Bonus Offers: 9/10

Banking / Cash-outs: 9/10

Security & Licensing: 10/10

Customer Support: 9/10

RATED 9.3 / 10

Casino is rated as "WORLD CLASS" - a superb casino, which scores very highly in every single category.


• High minimum cash-out limit, of 50 Dollars, or Euros

Restricted Countries

Australia, Andorra, Austria, Belgium, Czech Republic, Denmark, France, Hong Kong, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, Slovenia, South Africa, Spain, USA, Taiwan, Turkey, Hungary, United Kingdom

Game Selection

· NetEnt

· Microgaming


• More than 500 Microgaming slots and table games

• Live Casino powered by Evolution Gaming

• Welcome Bonus of up to €1,600

• Free-rolls and Sit & Go tournaments

• Impressively long list of payment options

• High daily withdrawal limits

• MGA license and eCOGRA seal of approval

• 24/7 live support

• Highly regarded and multi-award winning

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