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A sister casino to Casino Max and Cherry Jackpot, Roaring 21 casino belongs to the Entertainment Software Group and boasts phenomenal content, bizarrely efficient customer service team and a page that loads fast. The smooth loading is what I first noticed, to be honest.
The site utilises the one-click system, allowing all pages to appear quickly. If you are familiar with the work of the owner, you will more or less know what to expect from Roaring 21 Casino, especially game-wise. The whole of the content at this online gambling site has been supplied by Real Time Gaming (RTG), the loyal provider for the operator in the past year.
Roaring 21 Casino is a fresh out of oven casino, launched just in 2018 and working with Legend Affiliates, ensuring fast and secure transactions. It also allows you the whole diapason of RTG's mobile games on your smartphone, iPhone or iPad, giving you complete control over your gambling. The mobile performance is just as smooth and the user-friendly layout makes it so much more attractive to the player.
Regarding the overall vibe of the casino, the place gives off a note of professionalism and expertise, all cloaked nicely with the wisely chosen colour palette.
Restricted countries: Australia, Austria, Belgium, Bulgaria, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guyana, Germany, Greece, Guadeloupe, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, the Netherlands, Norway, Poland, Portugal, Reunion, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, the United Kingdom
Supported languages: English
Overall rating: 8/10
· Excellent 24/7 support via Live Chat, email and phone
· Instant play, download, mobile
· No deposit welcome bonus
· Over 250 RTG games
· No live casino
· Available in English only
· High minimum deposit
Software and Games (rating: 8/10)
At Roaring 21 Casino you will come across a wealth of outstanding titles by Real Time Gaming (RTG), furnished with stunning graphics and quality themes, as RTG really has an eye for detail. Each and every single one of the games was designed carefully and with love and respect for the industry and clients, and it shows.
If you have ever heard of the developer, you will know that the team behind the brand really has a soft spot for bringing other cultures to mainstream gaming. That does not however mean that RTG is narrow-minded in any way, shape or form; they simply opted for specialising in one field and being better than any other creator in that area of business.
Now we all know that Real Time Gaming revolutionised the thematic game and took it up a notch, especially when it comes to Asian heritage. Ever since its conception in 1998, the manufacturer has designed and launched over 300 life-altering video slots and other games. The supplier is best known for its slots, progressives and video pokers, and it is only fair I covered all of them.
Their majesty - the slots - will be covered in the next paragraph, so hold your horses and be prepared for a thorough investigation of other games this spectacular online gambling brand has to offer. Although a slot expert, RTG does not stop there, and it pushes itself to the limit, creating other kinds of content as well.
If you are at Roaring 21 Casino for table games, odds are you will not be disappointed. For the time being, the casino does offer a decent number of games, 15 in total, to be exact, all of which are originals by RTG. They are divided into three groups: 21 Games, All, and Caribbean. The first one is home to a bunch of Blackjack variants that you will love. I know I have. The likes of Suit 'Em Up™ BlackJack, Blackjack + Perfect Pairs, European Blackjack, Pontoon and Super 21 are all there. The Caribbean is brought to your home in the form of Caribbean Hold'em Poker and Caribbean Stud Poker.
Lastly, there are the video pokers. No online casino can call its library well-rounded if it does not show off at least a couple of video poker titles. At roaring 21 Casino you can revel in Aces & Eights, All American Poker, Bonus Deuces Wild, Double Bonus Poker, Jacks or Better, Sevens Wild and a few more.
Slots (rating: 8/10)
I know we have all been living for this moment since the beginning of the review. Having a look at the slot library at Roaring 21 Casino got me all giddy and excited, and I could not wait to share the experience with you.
Powered by the behemoth Real Time Gaming (RTG), the slot lobby is nothing short of dream-like. Especially if your dreams are made of the Orient and Far East. The game manufacturer is known for its respect for remote cultures and lands, and the tales of yore, which translates into beautiful designs, creative and unique graphics and ideas, accompanied with remarkably immersive soundtracks.
Thinking of RTG triggers the gong inside my head and I am immediately transferred to Ancient Asia, I am climbing the Wall of China and drinking tea with sages. In my next dream I am a Ninja and a Samurai, I am fighting my archenemies and liberating my country. Ok, let's give my fantasies a break. What I am saying is that the offering will wake your imagination, just as it did with mine, and you will have such opulence to choose from. A litany of Asian inspired slots is waiting for you just now! Most of those are also progressive jackpots, so you might as well start rubbing your palms together.
Let's kick it off with the hottest games. The online gaming establishment's customers have been enjoying God of Wealth, Zhanshi, Eagle Shadow Fist, Panda Magic, Cai Hong and three Kingdom Wars and Fu Chi the most. I can see you all connoisseurs' of Asian cultures mouths watering.
As the solid second best come the branded titles such as The Three Stooges I and II, Ritchie Valens La Bamba and The Big Bopper. RTG fans will know what else to expect from the assortment. If you are however new to the creator, get ready for quite a ride. The software provider headquartered in Costa Rica is also big on fantastical and imaginative creations. Therefore, Orc Vs Elf, Wild Wizards, The Elf Wars, I, Zombie, and Secret Symbol are just some of the riches you can look forward to.
To further facilitate your search through this admirably user-friendly gambling website, the designers categorised all of the slots into five groups: 3 Reel, 5 Reel, 6 Reel, Bonus Round and Progressives. While all of them are worthy of your attention, my personal favourite must be the Bonus Round division. The richest of all in number, it is not only abundant in quantity; it is also home to some of the best RTG releases. Asgard, Gemtopia, Swindle All the Way are all at hand, featuring their super immersive surprise rounds, spicing up your stay at Roaring 21 Casino.
Mopping up the department, I simply must give the progressives a special spot in this review. The adrenaline-charged, action-packed titles are seated in the last group on the list and count a total of three titles. I know what you might think - only three?! But three is the lucky number in many a culture! Plus the jackpots are so high that you will not even have the time to think about any other games. At the time of writing you can get up to 8 million dollars! The progressive jackpot collection hosts Aztec's Millions, Megasaur and Spirit of the Inca, combating and powerful games.
Welcome Bonus and Ongoing Promotions (rating: 9/10)
Regardless if you are at Roaring 21 Casino for slots or any other games, the venue will have some really roaring rewards for you. There are two welcome packages for the two profiles of players, so you just need to take a pick! In total you can get up to 4,300 USD free and 21 Free Spins. Sounds good to me!
The first box holds a 3-step procedure that you must follow in order to scoop your welcome gift. Very important: redeem the welcome coupon before you make your first deposit. Upon making your first wager, you will get a 100% deposit match plus 21 Free Spins which are part of the deal. The second deposit will bring you an extra 120% deposit match and up to 1,200 USD free! The last step will take you to the stars as you get to shovel the biggest reward of all - the 210% deposit match capped with up to 2,100 USD free! I did warn you to get ready for surprises, didn't I?
What I find really cool about this deal is that being a slot lover really pays at Roaring 21, but also that there is no max cash out. Moreover, it is not only slots that are part of the deal; you can also play on Keno and all scratch card games.
The second welcome option is perfect for fans of all other games. Just as it is the case with the first one, you need to redeem the coupon before you deposit for the first time. This is a must. Once that has been said and done, you can go on to pick up your reward. All games are qualifying for this package, with the exception of Baccarat, Craps, Roulette, Sic Bo and War. All standard Terms & Conditions (which you can read on the 'About Us' page) apply, and there is no max cash out. Roaring 21 Casino will reward you with a 100% deposit match to double your bankroll up to 1,000 USD! This way you get to explore new games, have some fun, and be rewarded for it.
And this is just the beginning. By clicking on the 'Promotions' button, a whole new world of opportunities will open up before you. Unravel the mysteries of mind-blowing promo deal and bonuses for existing customers now that you have become one of them! Bitcoin is all in and with it now, so a great number of promos revolve around the cryptocurrency. Slots, as the hottest category on the site, will get the most attention and the majority of promotions will have slots as their protagonists. One thing is for sure - it never gets boring taking part in Roaring 21 Casino's promotions.
Deposits and Withdrawals (rating: 8/10)
All modern and major banking methods are on board at Roaring 21 Casino, or at least, they are coming soon. Depositing options include credit and debit cards (Visa and MasterCard) and the cryptocurrency, Bitcoin. The upper limit is set at $1,000 for all of them. The card requests are processed instantly, while requests made with Bitcoin will take up to 10 minutes, which is still quite fast.
When withdrawing means from your Roaring 21 account, you can utilise the same cards and Bitcoin, plus bank wire transfers. The least you can withdraw is 100 USD, and the most you can get paid out is 4,000 USD per transaction. Visa and Bitcoin will not incur any additional fees, whilst cheques and bank transfers will charge you with an additional 25 USD. The fastest option to go for is Bitcoin, as it will take only up to 48 hours to get you your money. The slowest is bank wire - up to 5 working days. The tender accepts payment in American dollars and Canadian dollars.
Regarding the 'Coming Soon' section; the reputable online gambling name is continually working on improving itself and listens to its clients' wishes. That is why Roaring 21 Casino is going to include electronic money wallets Neteller, Skrill and EcoPayz into its payment options in the near future. No fees will be charged when utilising these methods.
Upon transactions that are considered high by the group you will need to verify your identity. Simply provide your ID card, passport or driving licence details, your proof of address and your credit card number. Send these to the banking verification centre to firstname.lastname@example.org, and the winnings will go through within the spectacular timeframe.
I am giving Roaring 21 Casino an 8 out of 10 for dealing with banking solely due to the fact that its lower deposit limit is quite big for the minimal amount. Namely, you cannot deposit less than $35. It seems as though at the expense of the grand no deposit bonus, we are taken advantage of and are not allowed a smaller wager requirement such as $10 at least.
Licensing and Security (rating: 8/10)
Operating under a reputable licence is a must provided you want to be called a dignified online casino. With this in mind, the online gambling venue was given the stamp of trust by the jurisdiction of Curaçao. The regulatory body regulates and verifies the online casino as trustworthy and reliable.
When it comes to your personal safety and controlling your gambling habits, Roaring 21 Casino has made itself loud and clear about making this a priority. Part of numerous client protection programmes and allowing you to set your daily limits, Roaring 21 Casino shows that the team behind truly cares for your well-being. They will not let you overdo your gambling experience and overstay your welcome; when the fun stops, you should stop, too. No player under the legal age of 18 will be allowed an account with Roaring 21 Casino.
Transaction-wise, all money movement on the site is secure and safe. Since the online gambling firm uses the latest software and encryption protocols (we are talking the 128 bit Secure Socket Layer encryption), everything you choose to share with the site upon registration stays private. All your sensitive data such as personal details, banking details and even gameplay is kept confidential and the server cannot be intruded by a third party. While we are at it - I also need to tell you that Roaring 21 Casino utilises the services of the Random Number Generator (RNG) so fair play is guaranteed. All gaming action occurring at the site is genuinely fair and continuously proven random. Completely random outcomes are taken care of, so rest assured.
As per usual, I would like to see licences issued by at least Malta Gaming Authority (MGA) or the UK Gambling Commission (UKGC) to give an online casino a 10 out of 10. For the time being, let's keep it at 8. Nevertheless, I do hope the venue will compile a couple of more licences in the months to come.
Customer Support (rating: 10/10)
Roaring 21 Casino follows all of the latest trends regarding customer service. In case you need immediate assistance and the matter at hand just cannot wait, you can always, absolutely always, reach out to the closest Casino Host.
One of the team members will reply to you in the bat of an eye. To access the Live Chat facility, simply click on the little green button in the right hand corner of your desktop or scroll down to the very bottom of the homepage if you are on your mobile. You will get an option to search though the comprehensive FAQ list to find the answer to your question, or you can chat directly to an agent. What's best is that you do not even have to be a member yet - Roaring 21 Casino treats all players worldwide as equals, and will welcome you regardless.
You will not be required to leave your name or email address; just type in your enquiry and wait up to 20 seconds. One of the reps that are currently online - and I repeat, at absolutely all times you will have at least three team members operating - will say hello to you and chat back. I loved how patient and thorough they were when explaining certain matters.
These are number one qualities in a good customer service agent. Once our conversation was over, the rep double checked if I had any more questions and kindly said that Roaring 21 Casino Hosts are always there to help players out.
If you are active on social media (honestly, who isn't nowadays?), you can find Roaring 21 Casino on Facebook. On the page you will get to read all the info about the venue itself, scroll through exclusive promo deals and all the news, as well as send the casino a message through Facebook Messenger.
Alternatively, if you are the chatty kind, you will appreciate the phone support. The service is open for business around the clock as well and will offer assistance in multiple languages. The 24/7 toll free direct phone number you will need is + 1 844 235 1856. Please bear in mind that calling on the number from certain countries might incur additional call fees.
The devoted and hard-working team behind Roaring 21 Casino's customer support team care about what you think. That is why after each conversation with a Casino Host you will be asked to rate the agent's assistance and how satisfied you are with the help you got. In my case, they always deserved the starry eyed emoji; the tam reps have always been accommodating and considerate, on top of replying in a matter of seconds. With the help of my friend Mike over there at Roaring 21 Casino's Live Chat I have always had the answers I needed right away!
After the more than detailed inspection of the site, there are a couple of things I would have to wrap it all with. First off, let's recap the good things. Having RTG onboard is an honour, and Roaring 21 Casino does the creator justice and hosts the amazing titles in a beautiful environment. The clients seem to appreciate the clean-cut design and the smoothness of performance as well. The group focuses on providing express customer help, which makes the surrounding super homelike. Always appreciated. All the way throughout my time spent at Roaring 21 Casino I felt welcome and at home.
However, I would have some suggestions to make as well. The wagering requirement is ridiculously high in my opinion. So that is certainly something to be worked on. I see quite a number of customers complaining about this as well. Moreover, I would like to see a wider range of currencies available. Only two for such a big and eminent name is just a disgrace. All things considered, Roaring 21 Casino is definitely worth your time and will give you great entertainment, infinite fun and ultra helpful support, so definitely pay it a visit!
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