Spin Palace Casino

Spin Palace casino is rated as "EXCELLENT" - one of the most-loved and most popular casinos in the world

$/€ 1,000 FREE DEPOSIT BONUS

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Spin Palace is a Microgaming-powered casino launched in 2001 and licensed in two trusted jurisdictions. The team has created an attractive and welcoming environment likely to appeal to players from different parts of the world.

Their gaming appetites will be met thanks to a diverse library stocked by three top developers, and their budgets extended with the help of a €1,000-worth welcome package and an array of ongoing promotional offers. While some of the most popular payment methods allow for convenient deposits and withdrawals, support team stands by to provide assistance whenever a player happens to get stuck.

Pros

• Instant play on desktops and mobile devices

• Close to 600 casino games by Microgaming, NetEnt and Evolution Gaming

Casino welcome bonus package worth up to €1,000

• Point-based loyalty program

• Supports 18 languages

• Licensed by the Malta Gaming Authority and the Kahnawake Gaming Commission

• eCOGRA Seal of Approval

• 24/7 customer support

 

Cons

• High minimum withdrawal limit

• Withdrawal processing time of 48 hours

• Customer support not available by phone

Spin Palace Review and Expert Ratings

„If looking for an online casino likely to greet you in your own mother tongue, head to Spin Palace. This multilingual gambling site boasts an average payout ratio of 97%+ and offers a choice of 600 award-winning products delivered by the leader of the online gaming arena.“

 

Software and Games (rating: 9/10)

Spin Palace is a no-download casino which means all games are instantly accessible online. One can try them out for free or follow a simple registration process and then fund the casino account to play for real. Even if you're a hard-core slots fan, why not explore multiple alternatives this site has to offer? You'll find 30 Blackjack variants, including Big Five, Double Exposure, Perfect Pairs and Spanish Blackjack, as well as European, French, American, Double Wheel Roulette and Spingo. Poker collection consists of table games such as Triple Pocket Hold'em, High Speed Multihand and 3 Card Poker, plus 20+ popular Video Poker variants. Live Casino is home to about a dozen Evolution Gaming tables with well-trained, communicative dealers hosting superb European, Double Ball and Lightning Roulette, Live Blackjack and Baccarat, Dream Catcher, Caribbean Stud, Casino Hold'em, Ultimate Texas Hold'em and 3 Card Poker.

While desktop gaming library counts close to 600 products, mobile version offers access to 200+ slots, more than a dozen table games, and the same choice of those hosted by live Evolution dealers. Spin Palace Mobile Casino can be launched on iPhones, iPads, Android smartphones and tablets, Blackberry and Windows phones, thus making games available to a large portion of the worldwide gaming community. Mobile interface is just as user-friendly and a collapsible menu button will take you wherever you wish to go in a single click.

 

Slots (rating: 10/10)

While it's true Microgaming rules at Spin Palace, NetEnt has also made a worthy contribution with titles such as Aloha, Gonzo's Quest, Blood Suckers, Warlords, Guns 'n' Roses, plus a number of other universally popular slots found stashed under a tab marked Vegas.

If it's Microgaming games you're after, use Casino tab to view a fantastic collection of classic fruities and elaborate multi-liners with amazing visuals and exciting bonus rounds. Break Da Bank is one of the simplest ones, the only extra being Wild game logo which subs for other symbols and multiplies the payout. Cool Buck comes with free spins triggerable in one of two ways, while vintage Retro Reels offers players to pay and independently spin any reel of their choice. The only downside is there are no filters that would allow one to display classic slots separately, so you'll either have to go through the entire collection or search by name.

List of must-play titles includes 243 ways-to-win Bust the Bank, Game of Thrones guaranteed to appeal to fans of the series, Immortal Romance offering progressively unlocked features, Thunderstruck II with randomly-triggered Wildstorm feature and no less than 4 rewarding bonus rounds, and Lost Vegas allowing one to side with either the survivors or zombies. Launch Terminator 2 and Lara Croft Tomb Raider Secret of the Sword if you're into powerful heroes capable of things a regular person can only dream of. The first will expand reel area before you start spinning for free and activate T-800 vision to pay cash prizes for high-value symbols, while the second sends you on a Global Adventure to find shards of the Sword and get handsomely rewarded in return. If you like complex titles, try highly interactive Castle Builder II and use your building skills to help princes and princesses find the most generous spouses.

With this many games on offer, you're sure to find at least a few you've not seen before. Victorian Villain, inspired by Sherlock Holmes, could be one. The game comes with two Scatter symbols, one which triggers Villain Free Spin feature and lets you choose between different free spin – multiplier combos, and the other activating Search for Clues feature which prompts you to select items and redeem instant rewards. Triangulation is a unique slot with a reel area shaped like a triangle holding 16 symbols. When four or more identical ones appear in adjacent positions, they'll deliver a prize and then disappear to free space for new icons. Consecutive wins launch Swap Bonus which lets you pick 3 icons to be transformed into Wilds.

Spin Palace also offers 16 progressive jackpot games which have the power to turn your life around in a matter of seconds. Even newbies are bound to have heard about the likes of Mega Moolah, King Cashalot, Tunzamunni and Cash Splash, and more than a few slot fans have been lucky enough to collect generous prizes while spinning their reels. You may be interested to know Spin Palace has cashed out almost €7 million to a gambler just like yourself and proudly advertises the fact they're paying their players over $5 million on daily basis.

 

Welcome Bonus and Ongoing Promotions (rating: 8/10)

Some gambling sites ask that you opt-in in order to claim their welcome offer, but Spin Palace credits the bonus automatically. If you don't want to use free cash, contact customer support and ask them to reverse it. Otherwise you’ll see your first deposit doubled up to €400 and the next two matched 100% up to €300 each. While operators like to call this “free money”, there are strings attached, and in this case the credited bonus amount will have to be played through 50 times before you’ll be able to withdraw (potential) resulting winnings. As you know, not all games contribute in the same manner. While wagers placed on slots count 100% (same as Keno & Scratch Cards), bets on most table games contribute only 8%, and playing Baccarat and Craps will not move you any closer to meeting your wagering requirements.

Same as other members of CityViews Group, Spin Palace manages cash and bonus balance in their own distinct way. Until wagering requirements are met, 50% of the bets you place will come out of your cash balance and the other 50% out of the bonus balance. Winnings being allocated in the same manner allow you to increase instantly withdrawal amount even before you meet above-mentioned conditions.

Though you'll see very few ongoing promotions on the website itself, Spin Palace distributes freebies every week and keeps you informed by means of text messages and emails. Personally, I prefer to see what's available upfront, but you may feel it's more important gifts are being handed out on regular basis, whether publicly advertised or not. The Casino rewards loyalty by crediting a Club Point for every €10 wagered, and once you accumulate 1,000 points, they will exchange them for €10 in bonus cash. Each of the six loyalty tiers comes with specific weekly offers in the form of deposit-match and cashback deals. While Club points help you reach higher levels and enjoy better rewards, Diamond and Prive tiers are invitation-only and reserved for true VIPs. These privileged members get to access exciting high-limit games, participate in special VIP tournaments, and receive luxury gifts such as a 5-star holiday to Venice and (get this!) a Porsche.

 

Deposits and Withdrawals (rating: 8/10)

Money can be transferred to and from the Casino with the help of Visa, MasterCard, Visa Electron, Maestro (deposits only), Skrill, Neteller, iDebit, Trustly, or Bank Transfer (deposits only). In other parts of the website you'll see that Spin Palace also accepts Click2pay, EntroPay, and Payforit. The latter is a mobile banking method which adds deposited funds to your monthly phone bill and is an excellent option for those playing on the go.

As is usually the case, withdrawals will be processed using the same banking method as when depositing (if possible). For security reasons you'll be asked to provide documents such as a copy of your driver's license and/or copy of utility bills like those for water, gas, telephone etc. The maximum amount one can cash out within a 24-hour period is €10,000, a pretty decent amount if you ask me. Minimum limits are nowhere to be found, but further research shows players have to deposit at least €10 and can't collect less than €50. Withdrawal requests are kept pending for 48 hours, after which the money will be sent on its way.

 

Licensing and Security (rating: 10/10)

Spin Palace offers multiple evidence that both your personal details and financial transactions will be safe as houses. To start off, they operate with licenses issued by the Malta Gaming Authority and the Kahnawake Gaming Commission, two trustworthy organisations which make sure the operator behaves responsibly and players are treated fairly. Each is additionally willing to offer a helping hand in case of unresolvable disputes.

Furthermore, the Casino is eCOGRA-certified and publishes monthly reports with the ratio between paid-out winnings and placed wagers. Its membership in the CityViews Group allows one to know what to expect even before entering the Casino for the very first time, providing they've previously played at Ruby Fortune, Cabaret Club, Jackpot City, or one of the other members of the same family.

 

Customer Support (rating: 9/10)

The team has compiled an FAQ list addressing general questions, promotions, payments, and offering a few other pieces of information you'll likely want to read at the very beginning. Should you encounter any issues while playing, feel free to contact professional support team available 24/7. These efficient ladies and gentlemen speak multiple languages, among which English, German, French, Swedish and Brazilian Portuguese, and will do their best to answer your questions via email or Live Chat. Don't make a mistake and assume Spin Palace is too old to know how to use social networks; the Casino has active Facebook and Twitter profiles and posts interesting content on regular basis. Visit either to get entertained or use these as optional communication tools.

 

Conclusion

When you visit an online casino which is part of CityViews Group, you can be pretty sure you're in good hands. Members of the Group are generally supported by reputable licensing bodies and work only with the best developers out there, and Spin Palace is no exception. Their collection of Microgaming and NetEnt titles is large and diverse enough to keep slot fans happy for quite a while, especially if they're using desktops to access the Casino's well-designed and easy to manoeuvre site. Evolution's range of live dealer games is much appreciated cherry on top. Welcome offer is more than decent, but as far as other deals go, I'd prefer to see all promotional offers presented on the webpage itself rather than being gradually informed via emails. This is not a deal-breaker, though. What might be one are payment-related details, such as 48-hour processing time (a bit too long) and higher than average minimum cash-out limit. Having support available any time day or night might convince me to stick around anyway.

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RATED 9.0 / 10

Spin Palace casino is rated as "EXCELLENT" - one of the most-loved and most popular casinos in the world

Individual Ratings

Software and Games: 9/10

Slots: 10/10

Bonuses: 8/10

Deposits & Cash-outs: 8/10

Security & Reputation: 10/10

Customer Support: 9/10

Restricted Countries

Andorra, Australia, Austria, Belgium, Czech Republic, Denmark, France, Hungary, Hong Kong, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, Slovenia, South Africa, Spain, Taiwan, Turkey, United Kingdom, USA

Supported languages:

English, German, French, Spanish, Italian, Portuguese, Greek, Polish, Bulgarian, Finnish, Norwegian, Swedish, Turkish, Lithuanian, Latvian, Russian, Arabic, Japanese

Main Countries

UK, Germany, Austria, Canada, Sweden, Switzerland, Ireland, Norway, Finland and Netherlands

Slots Software

· NetEnt

· Microgaming

· Vegas

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