The Earth is calling! Supernova Casino is a sophisticated and thematic online casino belonging to Blue Media N.V. Casinos. A sister casino to the eminent Eclipse Casino, Supernova Casino is one in a row of intergalactic, magical online casinos that drive inspiration from the outer world. Launched in 2016, Supernova Casino belongs to the generation of new online casino, alongside all other online gambling venues launched in the past five years. Although quite young, the online gambling brand has already achieved much and has been offering its clients supreme content for over two years now. However, there are a couple of things the casino should consider working on in the near future, but we will get to that later on.
The overall looks have been adapted and transformed in such a way to fit both big and smaller screens alike. You get to gamble at this shiny online casino anytime, anywhere, from any portable device of your choice - Android, iPhone and iPad. The venue boasts a slick and smooth performance on all mobile devices. What is more, you get the opportunity to download the software and play on it that way. This feature is available for all but MAC users; MAC fans would have to be happy with the instant play version of the casino. You do not need to download the software if you do not want to. The graphics were adapted to fit the smaller screens beautifully, with no bugs, pixilated images or lagging when loading the pages. All in all, it is all about having a choice at Supernova Casino.
Supernova Casino welcomes you with all the joys a traditional brick and mortar casino would bring you. The incredibly inviting atmosphere, the freshness and young spirit are simply irresistible. As far as the appearance goes, the designers did not go over the top, as you perhaps might have expected (I have!). They kept it simple with the classic black background and focused on the sliding banner on the homepage instead. All important info will be found here, especially if you are a new client and want to see what welcome offers you can collect.
Restricted countries: Belarus, Canada, India, Israel, Poland, Ukraine
Supported languages: English, French
Overall rating: 8.8/10
· Desktop, download and mobile play
· Numerous banking options
· Bitcoin accepted
· Acclaimed Rival Powered games and iSlots
· Excellent promotions and welcome deals
· US players welcome
· Live chat, email and phone support
· Minimum deposit 25 USD
· No live dealer games
· Low withdrawal limits
· Only one licence
· No deposit welcome offer not available
Software and Games (rating: 9/10)
During my time on the interstellar premises, I located a wide variety of fabulous games. All aboard on Rival Powered's platform, hundreds of extremely engrossing titles in diverse genres and styles embellish the walls of Supernova Casino. Slots are the most popular category among clients, but the lobby is also packed with other varied premium casino products. While I have been enjoying my visit, I hope the selection expands with time. This is likely for the casino updates the lobby on a regular basis, but that is largely based on Rival itself. Let's get on, Rival, we need new launches! All of the games are ranked alphabetically for your convenience.
If you are a table games fan, I am sure you will cherish what Supernova Casino has on offer. All of the classics such as Baccarat, Blackjack, Poker and Roulette have found a home here. In addition to the evergreens, you will get to revel in their variants as well. They encompass the multi-hand Blackjack, Red Dog, Pai Gow Poker, Casino Battle (also known as War), and American and European Roulette. The selection might not be as enviable as ones belong to table games experts, but for a slot-targeting casino, the lobby is more than satisfactory.
Moving on to the video pokers. At the moment of writing, Supernova Casino hosts exactly 7 video poker titles. While this might not be a record number, it is definitely enough to fill up my cup. If I feel like video poker, I will be happy to have a break from the slots at Supernova Casino. To be honest, I do not mind the decent number of games as the diversity is there. The video pokers that you can enjoy at this online casino are Aces & Faces, Deuces and Poker, Deuces Wild, Double Joker, Jacks or Better, Joker Poker and Tens or Better. Under each of the game's thumbnail, you will see the number of players playing on the game of your choice right now.
Lastly, we have a delicious section to uncover together. If the above-mentioned assortment did not satisfy your thirst for online games, I am sure that this last 'Specialty Games' department will appeal to you. Are you a fan of lottery games? Good, because at Supernova Casino you get to revel in an abundance of Bingo such as Bingo 30 Ball, Bingo 80 Ball, American Bingo and European Bingo, as well as Keno and Keno Vegas Jackpot. Some mind-benders such as Sudoku Box Game are also featured, as well as Penguin Payday, Pirate's Pillage, Tiki Treasure and Itchin' 2 Win. These are not all that Supernova Casino has to offer, so you had better go to the site and check it out for yourself. I do not have enough time and space here to cover the whole portfolio, although I am doing my best, trust me!
As an online casino powered solely by Rival, who specialises in slots and a bunch of other games minus live casino, Supernova Casino (as well as its sister casino Eclipse Casino) does not offer any live dealer games.
Slots (rating: 10/10)
Ok, it is time to address the elephant in the room. The blazing hot platter full of fresh classic and video slots is coming your way. The innovative online software provider Rival Powered known for its unique design and one of a kind themes, capped with its very own trademark iSlots, is the sole supplier of Supernova Casino. Let's take a look at what that means for us players.
There is a total of 94 slots and an additional bunch of 22 Rival iSlots, which is enough to please even the pickiest of players.
When Rival Powered is the backbone of an online casino, that means a plethora of slots featuring 3, 5, and 6 reels, video slots with bonus rounds and progressives. While I would not say there is a predominant theme in the manufacturer's designs, I would say that the themes vary miraculously. This means you will get a wide diapason of diverse themes, so anything from history, thriller, horror and action, to love, fluff, fruit games and futuristic slots comes in hot.
The trademark iSlots stand out from other slots as they base their charisma on the story they are created around. As the story unfolds, new features are unveiled and surprises come to you every step of the way. These one of a kind titles are exclusive to Rival casinos only. Some of them include Cirque Du Slots, Heavyweight Gold and Spy Game.
There are 4 jackpots at Supernova Casino, which even though not numerous, are extremely rewarding: Major Moolah, Money Magic, One Million Reels and Strike Gold.
Welcome Bonus and Ongoing Promotions (rating: 9/10)
Although a slot master, Supernova Casino did not exclude table games and other games from its promotions section. The online gambling brand caters for the needs of all of us. All promo deals are divided into four categories: Welcome Rewards, Monthly Deals, Daily Specials and the VIP program. You are in for a succulent treat!
There are four welcome bonus offers, each of which requires at least 2 deposits. A half is focused on slots, and the other half revolves around table and card games. While you do have to deposit means onto your account, there is no lower limit to take part in the bonuses. The first deal will reward you with a 250% Slot Bonus on The Rise of Poseidon, valid on first 2 deposits of any amount whatsoever! All you need to do is redeem the code NOVA250!
Your second choice is inspired by the Arabian Tales slot and thanks to it you will receive a 300% Slot Bonus valid on your third deposit after having used the NOVA250 code. After the usage of the first code, use the promo code NOVA300 to complete the algorithm and you will get your bonus.
Next up is the 125% Card Bonus. Type in the stellar promo code NEBULA125 and earn yourself the bonus valid on your first three wagers of any amount! Last of all, Roulette lovers, all rejoice! Using the code COSMOS75 you will get to enjoy a 75% Roulette Bonus on your first two deposits of absolutely any amount of your choice!
Monthly and daily specials are updated on a regular basis, but let me give you a piece of advice. First of all, make sure to subscribe to the casino to be the first to get the updates via email. Second of all, keep your eyes peeled throughout the working days in particular, as these are especially fruitful at Supernova Casino!
As far as the technicalities, all details can be found in the general Terms & Conditions. Please bear in mind that monthly bonus is valid during the whole month in which they were issued. Daily offers will always have the exact time during which they are valid, so make sure to read the whole deal. In case you took a bonus and cannot access the game you want to play on, make sure again that you have read all of the rules. For instance, Baccarat, Craps, and Pai Gow Poker are always restricted from playing with bonuses. Lastly, claim your bonus before you play on your deposit. Use the coupon before you make your deposit in order to enjoy the desired benefits.
They at Supernova Casino are remarkably organised. With their supreme VIP programme, they thank their most loyal clients by rewarding them and offering them more than to just a casual visitor. Why am I talking about them as if they were linked? Because they are! As soon as you qualify for becoming a VIP member, the VIP department will be notified instantly. However, if you have questions regarding the membership before you become one, or you find that the department has not contacted you and they should have, definitely send them an email to VIP@supernova-support.com and explain the issue. At any point, you can request to be reviewed and evaluated for an upgrade if you believe you deserve it.
So you see all of these fantastic words of praise I have had for Supernova Casino's promotions, and you must be wondering why the mark is not a 10. To get the perfect score from me, an online casino simply has to offer a no deposit welcome bonus to new clients. At the time of writing, I see absolutely zero no deposit bonuses whatsoever. Due to the quality and opulence of the rest of the offering I dare not give Supernova Casino a mark less than a 9.
Deposits and Withdrawals (rating: 9/10)
All business with banking is dealt with by the Supernova Casino Cashier. It is a handy tool found on every client's account, and it is used for processing transactions back and forth. The smallest amount to be allowed for wagers is 25 USD; the accepted currencies are Euros, American dollars and the British pound sterling. Based on where you are from, the Cashier will adapt. Certain payment methods are allowed in certain countries only, for instance, Neosurf for Australian players only, and the Instant Gift Card can be utilised by only Americans and Canadians. What makes Supernova Casino stand out in the vast number of similar online casinos is the expansion of the banking methods. That is why I am giving a mark so close to the best one.
At this starry online casino, you get to deposit and withdraw your hard earned money and winnings in a wide range of banking options. These include credit and debit cards, electronic money wallets, bank wire transfers and the international pre-paid card. Wagering and withdrawal methods are pretty similar, and I take my hat off to Supernova Casino for this. To fund your Supernova Casino account, you can use the following options: bank wire transfer, MasterCard, Neteller, Paysafe Card, Skrill (MoneyBookers), Visa and EcoPayz.
The least you get to be paid out at Supernova Casino is 100 USD. The cashout limit is set at 2,000 USD per week, so there goes one mark out of 10. Limiting your clients to such a small amount of money is not proportional to the massive winnings they can get at this online casino, so this certainly needs to be enhanced. Withdrawing only up to 8,000 every 30 days will not make many an online gambler happy.
Furthermore, as far as the payout time goes, Supernova Casino does an ok job, so to say. To make any withdrawal, you need to fill out the withdrawal request, as well as provide all necessary information about yourself. The casino will request a copy of your ID card, passport or driving licence, a copy of your credit card on both sides and your proof of residence and your postal address. All this needs to be sent to the Finance Department and do it as soon as possible because you will get your money sooner that way.
Withdrawals can be accomplished utilising the following methods: bank wire transfers, MasterCard, Neteller, Skrill (MoneyBookers), Visa and EcoPayz. As I said, quite similar to wagering methods, minus Paysafe Card. If you scooped some hefty winnings overtime, you can only withdraw 2,000 each week, and week after week you will have to make a new request to do so. It might be boring, but it pays out in the long run. Plus, the casino makes sure you do not spend it all at once! Concerning the amount of time you need to wait, Supernova Casino is doing quite fine. To have your documents approved it will take up to 4 business days. An additional time of up to 96 hours is applied while waiting for the cash to land onto your bank account or credit card.
Be extra careful and meticulous when entering your banking details. If your preferred method for withdrawals are bank wire transfers, and you fail to enter all details correctly, the Finance Department has the right to deny your withdrawal. And when I say correctly, I also mean fully as well. All fragmented and incomplete data will be automatically refused by the department. This might cause inconvenience to you, so just pay extra attention when filling out the blanks. Nevertheless, it is not the end of the world if this happens. Simply get in touch with the customer support team and they will sort it out for you, although it might take a few days and a considerable amount of frustration.
Licensing and Security (rating: 7/10)
Supernova Casino is fully regulated and licensed by the jurisdiction of Curacao, also known as Curacao eGaming. While owned by many an online casino, the regulatory body's licence is not among the most eminent ones. It is purely for that reason that Curacao has that philanthropic streak that makes it give away its licence way too unsparingly. To be reputable, you need to be able to take a step back and see if the casino is worthy of your licence. Good examples are the UK Gambling Commission (UKGC), Malta Gaming Authority and The Gibraltar Betting and Gaming Association (GBGA). When I see an online casino boasting one (or more) of their licence(s), I know the venue has been sweating blood to get to where it is. So here is a word to the wise - obtaining a licence issued by Curacao is not a proof good enough to vouchsafe for completely trustworthy online gambling activity. This is the only reason why Supernova Casino will not get a 10 out of 10 for licensing. At least not yet.
I might be a bit too harsh here, but when an online casino possesses only one licence, and that one being issued by Curacao, I trust it with a grain of salt. On the positive side, Supernova Casino is a relatively young online gambling destination, so I guess it could be forgiven. Were it a place with a long history and still owning just one licence, I do not think I would recommend it to you, readers. Be that as it may, I am giving Supernova Casino a bit more time to catch up with the industry's' standards and latest trends, and then I will check up on it in a few months. The clock is ticking, and the competition is preying, so you had better hurry up and scoop that licence!
It is never as dark as it seems to be, however. Supernova Casino utilises the state of the art 128 bit Secure Socket Layer (SSL) encryption to shield all information moving from your device of choice to its database. The data you type in on the website is digitally protected so that no cyber thief could ever get the hold of your sensitive details. I am talking about absolutely everything you tell the casino - from your full name, to log in details, gameplay, banking info and so on. The Chats are also fully protected from third parties. On the site, I also found information on Supernova Casino utilising the sophisticated RSA public/private key encryption mechanisms to additionally protect all financial transactions. If there is a security measure to be taken, Supernova Casino is already doing it.
Regarding fairness of the games, the online gaming firm is quite fond of the Random Number Generator (RNG). The gadget has been a trusty friend to many a quality online casino for a long while now and has been used for decades on diverse websites, as it is as reliable as can be. All the games at Supernova Casino are regularly checked for fairness, and the tool showed that they are all provably fair and that the outcomes are genuinely random. Thanks to the precocious mathematical algorithm, all gambling action going on here is kept under a glass bell.
Last but not least, if for any reason you get disconnected from your gaming, you can pick up where you left off anytime. The advanced fashion in which the supernova platform was created allows players to continue from the spot where they were stopped in a jiffy. Do make sure to log into your account from the same device that you were using when you got disconnected so that the platform can recognise you.
Customer Support (rating: 9/10)
The intergalactic online casino provides all-encompassing customer support around the clock. You can get in touch with the efficient and responsive team in a range of communication methods. These include the Live Chat option, email, phone support, an online contact form and of course, a comprehensive FAQ list. All of them are open and operating 24/7, you just need to take a pick.
Every single day of the week, 24 hours a day, an army of agents await your enquiries. If you are the kind to type, you can send the team an email anytime around the clock. The expected response time is between 2 and 24 hours; it never exceeds one day. If the matter at hand is urgent, I do strongly recommend utilising the Live Chat facility, just to stay on the safe side. When describing your issue in the email, include your full name as well as your username, but do not type your banking details such as your credit or debit card number or PIN or passwords of any sort. Emails could be potentially disrupted, and there is nothing Supernova Casino could ever do about that. If you are fearful about protecting your sensitive data, I would say go for the Live Chat as all communication on the premises is fully encrypted by the SSL protocols. While the online casino is not active on social media, you can subscribe to receive exclusive promo deals, bonus offers and latest news.
Phone support agents are at hand when you need them. If you are a chatty player, you will be happy to see Supernova Casino wide awake every second of every day. In case you prefer to talk about your issues and vocalise what has been bothering you, this is just the option for you. Give Supernova Casino's customer service agents a ring to + 1 855 721 7219, and your problems will be a matter of the past. The phone line is toll-free for players residing and playing from the United States of America. Please note that additional charges might be applied depending on where you are calling from. For this kind of information reach out to the Casino Desk.
The only thing that I disliked about the support service is that you cannot gain access to the Live Chat before you have become a member to the casino or shared personal details such as your email address. The Live Chat facility can be accessed by clicking on the little message button next to the scrollbar on your desktop, or by scrolling to the very bottom of your mobile browser. Once you have typed in a valid email address in the designated white area in a chat box, you will be allowed to ask any question you would like. A hard-working agent will come up online within a second. I assure you, after exchanging just a few words with him or her, your issues will be resolved. And if you are just curious about something that has to do with this online casino, you can ask that as well. Although I think all you need to know is within these lines.
Other than that, I would not have any complaints about the overall performance of the customer support team at Supernova Casino.
In a Champagne Supernova in the sky... Don't mind my pop culture reference! Supernova Casino is a true refreshment among similar online casinos for many a reason. Firstly, the online gambling venue accepts a range of ewallets, which is not common among its sister casinos. I appreciate this so much, and I believe you will too. Confusing and prolonged banking is what a lot of online casinos struggle with, but that is not the case with Supernova Casino.
I would need to emphasise the way the casino gets around attracting new clients. Such a vast number of promo deals cannot be seen in many other online casinos, and especially not drive by such creativity as at Supernova Casino. All bonuses are thematic and colourful, making you want to play more. The casino is furthermore safe and fair, and all games are genuinely random. What's for sure is that Supernova Casino is growing day after day, and improving at the same pace.
The portfolio of games is beyond astonishing and endlessly entertaining, so that is a crucial tick on my checklist. Although I am a fan of casinos that host games from a multiplicity of suppliers, I do appreciate Supernova Casino's decision to go for one but the gold game creator. The collaboration seems to have been working quite well, so there is no place for nagging here.
Never be shy to ask questions you are interested in because Supernova Casino's customer service team operates around the clock to please you. Don't be a stranger and drop them a line when you feel like it! In fact, you are encouraged to do that!
Wrapping it all up, all I would have to add is that perfection is unreachable, but if you want to come as close as possible to it, you had better work as devotedly as Supernova Casino does!
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