Uptown Aces Casino

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Uptown Aces Casino Review

“Many doors in the online gaming world remain closed when an American player comes knocking, but if they head to Uptown Aces Casino, they’ll find a venue happy to give them a warm welcome and offer a choice of top-notch slots, table games and video pokers supplied by Realtime Gaming.”

Uptown Aces Casino was established in 2014 following the operator’s decision to split the offering of Desert Nights Casino in two. Consequently, Rival portfolio remained available at Desert Nights while RTG’s software transitioned to the new brand. Like many of its sister sites, Uptown Aces readily accepts US residents as well as players from other parts of the world. The team will treat new members to an exceptionally generous welcome package and then keep serving various tempting freebies on regular basis. Courteous and well-trained support agents work 24/7 to make sure players can have all questions answered and potential issues resolved in no time.

Restricted countries: New York, Kentucky, Washington State, Maryland, New Jersey, Louisiana, Missouri, Moldova, Israel

Supported languages: English

 

Overall rating: 8.5/10

 

Pros

· Close to 300 Realtime Gaming games

· Multi-million progressive jackpots

· Instant Play, Download and Mobile Play

· Up to $8,888 in welcome bonuses

· Loyalty program and VIP Club

· Slots tournaments

· 24/7 customer support

 

Cons

· No Live Casino

· 72-hour withdrawal processing period

 

Software and Games (rating: 8/10)

Players can choose to play games in their web browsers or download the Casino’s free software and install it on their computers. Uptown Aces Casino supports most mobile devices so one can access the site and play pretty much anytime and anywhere. Mobile gaming is available via apps developed for iOS and Android tablets and smartphones, including Samsung Galaxy devices. Games can also be played online which makes them accessible to owners of Windows Phones and Blackberries as well as iPhone and Android users. Neon pinks and greens displayed against a dark background is what makes the site stand out visually. Navigational structure is typical for RTG-powered online casinos, with game category tabs displayed on the left-hand side and a menu icon in the upper left corner offering links to T&C, contact section, and promotions.

Uptown Aces Casino offers exclusively Realtime Gaming products. If using instant play option on their desktops, players will gain access to 100+ slots, more than 50 video poker games, and 20+ table games and specialties. Download version extends the choice so you might want to consider installing the software to enjoy the Casino’s entire offering. You’ll see additional options within each of the above categories, with the total number of games going from just under 200 to close to 300. About 100 of them remain within reach once you move to a smaller smartphone or tablet screen.

Table games section offers several blackjack variants, among which Perfect Pairs, Face Up 21 and Suit ‘Em Up Blackjack. Collection of poker games includes Caribbean Draw, Caribbean Hold ‘Em and Caribbean Stud, all with a progressive jackpot attached, as well as Pai Gow, Tri Card and Texas Hold ‘Em Bonus Poker. The choice of table games continues with Baccarat, Red Dog, Vegas Three Card Rummy and War. The section labeled Specialties stores European, American and French Roulette, Craps, Sic Bo, Hot Dice, Keno, Bingo and scratch cards.

Finally, there are almost 80 video poker variants and among them standard Jacks Or Better, Deuces Wild and Aces & Eights, but also unique European Slot Poker, Pick ‘Em and Mystery Bonus Poker. A Random Number Generator certified by Technical Systems Testing (TST) creates a randomised outcome for each of the featured games. The only thing Uptown Aces Casino can’t offer is an opportunity to play against live dealers and thus experience the most realistic land-based gambling alternative available online.

 

Slots (rating: 9/10)

Instant-play version will give players access to just above 100 titles while downloaded software increases their number to almost 200. With the help of provided filters, one can either explore new games, those with a progressive jackpot, or slots playing with 3, 5 or 6 reels. Most of RTG’s classic titles incorporate features not usually found in traditional fruities. Santastic! offers doubling and tripling Wilds, Festive Feast feature with a bonus meter which awards generous freebies, and jackpot symbols paying out the progressive jackpot. Bank On It! keeps adding coins to your Piggy Bank every time three blanks appear on the payline and pays the amount collected when 3 Piggy symbols land on the line. Operation M.Y.O.W. lets you pick one of 5 paytables and with it also symbols which will appear on reels.

Multiple engaging features can be found in numerous 5-reel video slots. Uptown Aces Casino stocks popular Achilles, Cleopatra’s Gold, Bubble Bubble and Naughty Or Nice sequels, as well as more recently released I, Zombie and Panda’s Gold. The first features Wilds and Scatters capable of adding extra substitutes both during the base game and the free spins bonus round. Panda’s Gold allows one to launch Prosperity Free Games with Wilds multiplying rewards x3, Wealth Free Games which increase Wild multipliers to x8, and Fortune Free Games which will additionally boost non-Wild payouts by x5.

It’s generally not easy to find 6-reel slots but this gaming site provides 4 excellent titles – Lucky 6, Ritchie Valens La Bamba, Super 6 and The Big Bopper, each unique in its own way. Scatters pay both ways in the first, Wild expand in Ritchie Valens all-ways-pay game, free spins play with extra Wilds and multipliers in Super 6 slot and continue piling up for as long as Jiles Perry Richardson keeps singing in The Big Bopper. The largest 6 and 7-figure progressives occupy a section of their own. That’s where you’ll find Jackpot Pinatas currently offering to pay close to $2 million and Aztec’s Millions with a jackpot of over $3 million.

 

Welcome Bonus and Ongoing Promotions (rating: 9/10)

The welcome package consists of bonuses offered with the player’s first 6 deposits. A minimum of $20 has to be paid and a coupon code entered in order to qualify. The package includes 150% bonus up to $2,500 plus 50 free spins with the 1st deposit (code UPTOWN1ACES), 150% up to $1,500 plus 50 spins on the 2nd (UPTOWN2ACES), 100% up to $1,000 and 50 spins with the 3rd, 4th and 5th (UPTOWN3ACES/UPTOWN4ACES/UPTOWN5ACES), and 188% up to $1,888 and 100 spins with the 6th deposit. This makes a total of $8,888 in bonus funds and as many as 350 free spins available to new players. What’s more, there’s no maximum cash-out limit.

Deposit plus bonus amounts have to be wagered 30x prior to cashing out and only slots, Keno and scratch cards will help meet these requirements. Fans of other casino games can alternatively claim the $1,500 welcome bonus consisting of 150% match up to $750 (code TABLEACES1) and 75% deposit match up to $750 (TABLEACES2). Same play-through requirements apply, with bets on slots and scratch cards counting 100% and every $1 wagered on other games (except Roulette, Baccarat, Poker, Craps, Sic Bo and War) contributing $0.25. Finally, there is a Low Playthrough Welcome Bonus offered only with the player’s first deposit and consisting of 100% match up to $100 (code 100ACES). One has to wager bonus + deposit only 15x while playing slots, Keno or scratch cards.

Please note that welcome bonus is not available to residents of Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Bulgaria, Croatia, Hungary, Indonesia, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Macedonia, Moldova, Montenegro, Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, United Kingdom, Ukraine and Uzbekistan. Additionally, players from Bulgaria, Greece, Hungary, Indonesia, Mauritius, Netherlands, Poland, Portugal, Romania, Russia, Sweden and the UK won’t be able to claim any bonus offers.

Everyone else is free to choose from a range of ongoing and time-limited special deals such as daily slots, Keno and scratch cards bonuses (deposit match and free spins), daily blackjack, video poker and progressive jackpots bonuses, and cashbacks. If competing against other players is what makes your juices flow, there will be a slot tournament to participate in every day of the week. Every real money wager earns Comp Points redeemable for cash at the rate of 1 point for $100. Exclusive VIP Club opens its door to players with an account which is at least 30 days old, who have deposited $2,500+ and accumulated 500 or more Comp Points. The Club features 4 different levels and offers benefits such as 30-50% instant cashbacks, 10-25% weekend cashbacks, generous daily bonuses and other perks.

 

Deposits and Withdrawals (rating: 8/10)

The operator uses industry standard security protocols (including 128-bit SSL data encryption) to ensure that all transactions are executed in a fully secure manner. Deposits can be made via credit/debit cards (Visa, MasterCard, American Express) but also Skrill, Neteller and ECO Card, Bitcoin, Litecoin and Bitcoin Cash, Direct Money or Bank Transfer. To be able to play for real, you’ll have to fund your casino account with a minimum of $25.

If using Skrill, Neteller or ecoPayz, players can make an unlimited number of cash-out requests and collect a minimum of $25 and a maximum of $2,500 per transaction. Limits attached to Bitcoin and Bank withdrawals are $100-$2,500 and users can make a single request per week. There is a weekly withdrawal limit of $4,000 for the first withdrawal and $5,000 per week for all others, though higher amounts may be available depending on the player’s VIP status. Withdrawals are processed within 72 hours.

 

Licensing and Security (rating: 8/10)

Uptown Aces Casino is operated by Deckmedia NV and licensed in Curacao. The website offers very little information as far as licensing is concerned and, to be perfectly honest, Curacao is not one of the most desirable regulatory bodies as far as players are concerned. The reason is that this organisation doesn’t impose as strict standards and procedures as some of the others and offers very little help in case you experience an issue with one of their licensees.

Having said that, Deckmedia is an experienced operator with a good track record and generally considered to be highly professional, fair and attentive to players’ needs. Their portfolio includes Sloto'Cash, one of the oldest US-facing brands out there, Spartan Slots, Miami Club, Fair Go, and several other well-rated online casinos. RNG tested and certified by reputable third parties ensures fair play while standard security measures keep your sensitive information as well as your money inaccessible to unauthorised individuals. Uptown Aces Casino offers services in most countries where such activities are legal but you won’t be able to register and play if residing in New York, Kentucky, Washington State, Maryland, New Jersey, Louisiana or Missouri, Moldova or Israel.

 

Customer Support (rating: 9/10)

Many common questions have been addressed in the FAQ list and that’s the first place one should check as answers can be found in mere seconds. The list is organised into different sections, among which Cashier, Promotions and Technical FAQ. Regardless of useful information provided upfront, sooner or later you may run into a problem or have a question which needs answering and this is when the quality of direct customer support becomes important. You’ll want to be able to talk to a competent person whenever needed and choose a communication tool you’re most comfortable with. Uptown Casino has a dedicated phone line manned 24/7 (a toll-free number for US players), offers Live Chat feature and also provides a dedicated email address one can use when the issue isn’t pressing and it’s acceptable to wait a few hours before receiving an answer.

 

Conclusion

Uptown Aces Casino is a great gaming destination for a US player appreciative of Realtime Gaming products. The developer has a range diverse enough to satisfy fans of slots, table games and video pokers, but as it has chosen not to enter live gaming segment, those looking to play against live dealers will have no choice but to look elsewhere. Many might still decide to stick around due to the Casino’s large choice of promotional offers and continuously available customer support service. Though the list of payment options is longer than at many competing sites and includes increasingly popular Bitcoin, withdrawal limits may be a bit too low for high-rollers and 72-hours processing (though not uncommon for sites serving US residents) a bit too long for anyone eager to spend their winnings elsewhere. Still, the advantages greatly outweigh the disadvantages and it’s very likely Uptown Aces will meet and possibly exceed your expectations.

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