Player Rating: 9.3 / 10
Editor's Verdict: Betway Casino has acquired reputable licenses, expanded the offering and stocked up on games, making sure to supply attractive special deals capable of attracting new members and preventing existing ones from taking their cash elsewhere.
· Microgaming, Evolution Gaming
• More than 500 casino games by Microgaming, IGT, NetEnt and Evolution
• Comp Point based loyalty program
• Live Chat available 24/7
• UKGC and MGA operating licenses
• eCOGRA approved
Our summary verdict
Betway had a difficult time, the kind many other online casinos never recover from.
Rather than chuck it all in, the operator is trying to learn from mistakes and use all available resources to create a safe and secure gambling environment favoured by the international gaming community.
The casino is not the best in class, but it is still very good indeed.
• Withdrawals requests kept pending for up to 72 hours
• Relatively low maximum withdrawal limits (£4,000 per week or 5x your total lifetime deposits).
Afghanistan, Angola, Australia, Bosnia and Herzegovina, Bulgaria, Columbia, France, German state Schleswig-Holstein, Greece, Greenland, Guyana, Hungary, Iran, Iraq, Israel, Lao People's Democratic Republic, Lithuania, Mexico, Myanmar, Nigeria, North Korea, Papua New Guinea, Philippines, Portugal, Romania, Russia, Singapore, Slovenia, South Africa, Sri Lanka, Syria, Thailand, Trinidad & Tobago, Tunisia, Turkey, Uganda, USA, Vanuatu, Yemen
There’s room for improvement when it comes to payments, both in terms of maximum cash-out limits as well as withdrawal processing time.
We hope that Betway continues to improve, and puts customers first. Meanwhile, if you are looking for an excellent UK casino, we recommend Mega Casino
Software and Games (rating: 9/10)
Select Casino tab from top menu to display 400+ Microgaming games grouped by category. Slots account for the biggest part of the portfolio, but it doesn’t mean there’s nothing else to do around here.
You’ll find 50+ table games, among which multiple Roulette, Blackjack, Baccarat and Poker variants, Red Dog, Sic Bo and Craps.
Then there’s a collection of 20 or so Video Poker games, as well as Evolution-powered Live Casino equipped with dozen tables playing Live Blackjack, Roulette, Bac-carat, Dream Catcher, Casino Hold’em, 3 Card Poker, Caribbean Stud, and Ultimate Texas Hold’em.
There is also a Vegas tab, also found within the main menu, expands the choice by adding a number of popular NetEnt products.
All but live dealer games offer two options - Real Play which allows you to spin the reels with real cash, and Practice Play enabling free trial. Games offered at Betway are compatible with all major iOS and Android smartphones and accessible online. One can alternatively download Betway Mobile App and enjoy an intuitive interface, HD graphics and smooth gameplay.
Slots (rating: 9/10)
Use Retro tab to view available classic slots and play the likes of Cash Crazy, Couch Potato, Break Da Bank, and Cool Buck. While visiting this section, why not also try beautiful Diamond Empire? This 15-payline 3-reeler features a Wild icon which doubles payouts when a single one participates in a winning combo, and multiplies your bet staggering 650 times if you manage to fill the reels with stacked substitutes. Landing 3 Bonus symbols will allow you to spin the Bonus Wheel and as the result win as much as 888x your stake.
Fans of video slots can choose to play an oldie-but-goodie like Thunderstruck, Immortal Romance, Gonzo’s Quest or Blood Suckers, or try one of the newer releases such as NetEnt’s Hotline and Asgardian Stones, or Temple of Tut which is a product of cooperation between Microgaming and Just For The Win. The latter has only 10 paylines but delivers both ways, packs several interesting features, and offers to pay up to 1,239x your stake on every single spin.
Entering Tutankhamun’s treasure chamber allows you to benefit from as many as 60 Free Spins as well as randomly-triggered Super Reels feature which adds stacked Wilds to help you win more frequently and claim bigger prizes.
If exquisitely designed games with interactive features is what you’re after, launch Castle Builder II. Developed by Microgaming in collaboration with Rabcat, this amazing title lets you take on the role of an architect and construct castles in 15 unique kingdoms.
Players can choose between 3 avatars, each sporting different skills and specific features. Landing building material combos creates building blocks and advances the building process. At the end you’ll need to choose an admirer a prince or a princess will marry and receive cash prizes for playing a match-maker.
If you are a slots fan who’s first and foremost interested in finding the best online slots to play, head straight to Jackpots section which offers a tempting display of titles featuring 5, 6 and 7-figure progressives. Major Mil-lions slot is well over €1 million mark, while Mega Moolah and Mega Moolah Isis offer a reward which is currently worth more than €4 million.
Deposits and Withdrawals (rating: 8/10)
Payments can be made using multiple currencies, including EUR, GBP, USD, CAD, AUD, NZD, CHF, NOK, SEK and RUB. Long list of deposit methods allows one to pay via popular credit and debit cards (Visa, Visa Electron, MasterCard, Maestro), eWallets such as Skrill, Neteller and PayPal, but also Trustly, En-troPay, EcoPayz EcoCard, PaysafeCard, or Wire Transfer.
There might be additional options offered de-pending on your country of residence. Limits for deposits and cash-outs are both set to £10 minimum, and the most you’ll be allowed to withdraw limited to £4,000 per week or 5x your total lifetime deposits.
Fortunately, this doesn’t apply to progressive jackpot wins. As is usually the case, whenever possible withdrawals will be made with the same payment method used to make a deposit. Before your cash is sent on its way, the Casino will hold it for up to 72 hours. They will not charge any fees regardless of which way money is being moved, but your payment service provider might, so make sure you’ll fully informed to avoid unpleasant surprises.
Licensing and Security (rating: 10/10)
Betway operates with two highly credible licenses, one issued by the UK Gambling Commission and the other by the Maltese Gaming Authority. That’s really about the best you can hope for, since both organisations have the reputation of being very strict in terms of standards and procedures their licensees have to follow. Their primary goal is to ensure fairness and transparency, and each has its own way of dealing with potential issues.
The UKGC might not be willing to get directly involved in resolving cus-tomer complaints, but they do make sure casinos have procedures in place for handling them.
Occasionally, they will review certain cases to make sure issues are being handled in a proper manner. The MGA, on the other hand, offers Player Support Channel which disgruntled online gamblers can use to ask for assistance, and the organisation will frequently investigate matters directly.
There’s hardly any need to mention that all industry-standard security measures, among which an advanced encryption technology, have been implemented to protect your cash and all personal information. Game payout percentages are certified and published by eCOGRA each month and you’re welcome to read through their reports using the link provided on Betway website.
Customer Support (rating: 9/10)
To start with, you may want to check FAQ page which allows one to make a specific entry or browse through most popular articles. The latter will explain how to get started, answer questions about deposits and withdrawals, address bonus-related issues, and more. Should this comprehensive resource fail to provide a satisfactory answer, feel free to contact support staff via Live Chat, phone, or email.
While chatting can be done any time day or night, dedicated UK and Irish toll-free numbers will be answered Monday to Sunday from 8am until midnight, the one for Canadian customers 7 days a week from 9am until 1am EST, and the international number from 8am till midnight BST. If you choose to send an email instead, be prepared to wait; the Casino openly declares they are “currently experiencing high email volumes” which might delay their response time.